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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,897 reviews.
No comment left by this customer.
26/06/12
Worked, parcel was picked up as required. Thanks!
26/06/12
good job
26/06/12
No comment left by this customer.
26/06/12
None - love the service.
26/06/12
Really great service
26/06/12
No comment left by this customer.
26/06/12
it's so easy
26/06/12
No comment left by this customer.
26/06/12
Very good service.
26/06/12
Parcel collected in the morning and delivered the next day - also you get to track the parcel - what more can you ask for - GREAT SERVICE !!
26/06/12
No comment left by this customer.
26/06/12
great service as always
26/06/12
No comment left by this customer.
26/06/12
First time I have used your service, really pleased how easy and convenient it was. Would certainly use again, and recommend to others.
26/06/12
Thank's very much for making your first booking with us and it's great to see you will be recommending us too.
As usual, great!
26/06/12
You never collected my parcels and said it was me who missed the collection. I have been waiting since 8am this morning!
26/06/12
Excellent as usual, the only quarm i've got is that I can't pay by paypal, but their fees are proberly too dear
26/06/12
No comment left by this customer.
26/06/12
Excellent service. Will definitley use again
26/06/12
it was the 1st time I used your service, it was perfect and will use again, and tell others.
26/06/12
Thank's very much for making your first booking with us and it's great to see you will be recommending us too.
No comment left by this customer.
26/06/12
6* service by city link as usual Keep up the good work and excellent prices
26/06/12
No comment left by this customer.
26/06/12
Courier did not collect, had to drive to depot 20 miles away to get parcel delivered, very poor service
26/06/12
Our Response: On behalf of the courier concerned please accept our apologies for the failed collection. You could have re booked for free to save the drive but again we are very sorry your item was missed.
No comment left by this customer.
26/06/12
Parcle monkey OK - not happy with city link
26/06/12
Excellent
26/06/12
No comment left by this customer.
26/06/12
No comment left by this customer.
26/06/12
Fab service for a fab price will definately be using again, cheerful friendly guy who picked the parcel up too :)
26/06/12
No comment left by this customer.
26/06/12
i ordered next day before 12 and it arrived a day later i paid extra for the before 12 service
26/06/12
You are correct and we are very sorry about this. Please contact our support team who will arrange a refund with you.
great service
26/06/12
fantastic service
26/06/12
No comment left by this customer.
26/06/12
Excellent service, far cheaper than so-called economy opposition, and my eBay customers delighted. Can't say better than that!
26/06/12
No you can't, thanks very much :-)
excellant
26/06/12
Your Parcelforce quote was almost twice the price of Parcelforce direct,why????
26/06/12
Our Response: Please provide us with the details of what you have found.
Very good, although a window of when the parcel is to be picked up would be highly beneficial.
26/06/12
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