We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,075 reviews.
paid for 24 hour delivery, Courier were a full day late collecting., customer rep dismissive . shambles.
15/10/12
Our Response: On behalf of the rep who is directly employed by the courier concerned please accept our apologies.
Slight gripe when item was left outside house without prior warning !
15/10/12
On behalf of the courier concerned please accept our apologies.
No comment left by this customer.
15/10/12
Good service, value for money. I used the Pacelforce 24hrs service.
15/10/12
Item was collected on dequested day and arrived promptly at destination
15/10/12
No comment left by this customer.
15/10/12
really great service from start to finish. absolutely great business idea with the driver bringing a bag + sticker. totally hassle free and.
15/10/12
Thanks very much for booking our new DX service.
nothing all went smooth
15/10/12
No comment left by this customer.
15/10/12
No comment left by this customer.
15/10/12
overall the booking process is good, you giving a collection time would be brilliant, think you'd destroy the competition.
15/10/12
Superb service again and again!
15/10/12
Very easy good service
15/10/12
great
15/10/12
No comment left by this customer.
15/10/12
No complaints! All great! Cheap and fast!
15/10/12
fine as usual. i'm happy.
15/10/12
Our Response: So it should have been 5 stars then........lol
No comment left by this customer.
15/10/12
all good thanks
15/10/12
No comment left by this customer.
15/10/12
No comment left by this customer.
15/10/12
Very good service A++++
15/10/12
No comment left by this customer.
15/10/12
No comment left by this customer.
15/10/12
Happy with the service.
15/10/12
No comment left by this customer.
15/10/12
No comment left by this customer.
15/10/12
No comment left by this customer.
15/10/12
nothing, realy very good. although it could have been slightly clearer at checkout that i didnt need to print a label for parcel force
15/10/12
No comment left by this customer.
15/10/12
1st Class service as usual. Thanks.
15/10/12
No comment left by this customer.
15/10/12
needs paypal
15/10/12
Great price, great comms, but sadly home-printed labels were unreadable, AGAIN. Just slows up the whole process so I dropped at depot myself
15/10/12
My parcel has been in Madrid since Friday morning. It should have been in Majorca .Emailed parcel force this morning but no response.
15/10/12
Our Response: According to the tracking details provided by ParcelForce "16-10-2012 09:53 Delivery Agent - SPAIN Address problem - unable to locate premises." Therefore please contact our support team who will help you resolve this.
Can't fault you, Keep it up
15/10/12
This was an excellent service via Citylink. It was a reverse uplift from another address but not having the label was no problem.
15/10/12
Great service, great prices
15/10/12
Good
15/10/12
Overall very impressed - easy system to use.
15/10/12
