We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,904 reviews.
FANTASTIC! Thanks so much X
20/05/13
And thank you so much for booking with us :-) x
Quick delivery Good service
20/05/13
no comment
20/05/13
Tracking codes unclear. Parcel left with neighbour with no prior agreement
20/05/13
collection and delivery went very well
20/05/13
No comment left by this customer.
20/05/13
really good service
20/05/13
No comment left by this customer.
20/05/13
Always an excellent service, easy booking, pleasant couriers, and parcels always arrive on time 100% every time
20/05/13
Many times the driver didnt turn up to collect
20/05/13
Cheap, fast and efficient service door to door!
20/05/13
No comment left by this customer.
20/05/13
No comment left by this customer.
20/05/13
No comment left by this customer.
20/05/13
I had some problems with the tracking not working, but otherwise had no problems. I am happy wth the service and would use again
20/05/13
No issues, all good thanks.
20/05/13
No comment left by this customer.
20/05/13
Excellent service but would certainly be helpful if could give window for collecton - even if half day slots.
20/05/13
No comment left by this customer.
20/05/13
I am very pleased again. 4 days Uk to Italy, all spot on! Many thanks and to be repeated....soon again ;)
20/05/13
happy thanks
20/05/13
Good communication - some info on when parcel has arrived would be helpful (tracking)
20/05/13
excellent service
20/05/13
You where excellent- couldn't fault the service
20/05/13
No comment left by this customer.
20/05/13
No comment left by this customer.
20/05/13
very good service
20/05/13
No comment left by this customer.
20/05/13
2 parcels signed for but yet recipient ain't got them and 2 missing, Bravo well done
20/05/13
Our Response: The order was left with neighbour as shown in the tracking. Signed for by 'LWN:40 - SWAILS' at 09:53 on Wednesday 15th May.
service is excellent
20/05/13
Give an option for No signature receipt of package
20/05/13
No comment left by this customer.
20/05/13
Excellent have used again already. It's class
20/05/13
No comment left by this customer.
20/05/13
Great service will definitely use again.
20/05/13
No comment left by this customer.
20/05/13
No comment left by this customer.
20/05/13
parcel was lost
20/05/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
Your service was very good and will use again! Keep the good work up! :)
20/05/13
No comment left by this customer.
20/05/13
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