We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,902 reviews.
Used for the 1st time Awaiting a refund - booked and paid for a collection 13th May no courier arrived received no reason. want a refund.
17/05/13
Our Response: On behalf of the courier concerned please accept our apologies for this. If you contact our support team via your account they will look into this problem further for you but once again sorry.
Terrible!!! I still don't know if my parcel has arrived!!!! Can not track my parcel keeps telling me no information!!!!!!!
17/05/13
Our Response: The last update on the tracking of this item shows "16th May 2013 @ 18:37 Delivered & Signed For."
Spot on collection & delivery, no problems! Just as it should be!
17/05/13
No comment left by this customer.
17/05/13
No comment left by this customer.
17/05/13
No comment left by this customer.
17/05/13
No comment left by this customer.
17/05/13
No comment left by this customer.
17/05/13
I would appreciate a call to give me a rough idea of delivery / collection.
17/05/13
No comment left by this customer.
17/05/13
No comment left by this customer.
17/05/13
Great service don,t understand why you small print says no chocolate even to Europe?
17/05/13
First class service as usual
17/05/13
No comment left by this customer.
17/05/13
No comment left by this customer.
17/05/13
Parcels collected on time, no fuss service
17/05/13
Parcel was taken away after driver used bell and got no response but recipient had put out of order sign on bell - otherwise good, thnaks!
17/05/13
No comment left by this customer.
17/05/13
No comment left by this customer.
17/05/13
very good fast service.Will use it again
17/05/13
very late picking up 5.50 pm
17/05/13
Our Response: Sorry but you know the saying " Better late than never." ;-)
Thank you everything went well, cannot fault the serice
17/05/13
Very promt service
17/05/13
No comment left by this customer.
17/05/13
Great website, easy to use and saved me money! Paid £10 for a parcel to be delivered that parcel force quoted £38 for! Will recommend!
17/05/13
No comment left by this customer.
17/05/13
I have had no problem - no customer feedback the other end to say good or bad - so one presumes satisfactory
17/05/13
No comment left by this customer.
17/05/13
No comment left by this customer.
17/05/13
jkhgkjhkjhg
17/05/13
No comment left by this customer.
17/05/13
not picked up on the stated day but on the day after
17/05/13
Parcel was not delivered when requeste, had loads of problems, nightfrieght had no knowledge of delivery, help desk was extremely helpful
17/05/13
awesome
17/05/13
No comment left by this customer.
17/05/13
No comment left by this customer.
17/05/13
very efficient, first time I have used you guys. Will definitely be back soon, thanks!
17/05/13
All very easy!
17/05/13
EXCEPTIONAL SERVICE AS USUAL...THANK YOU!
17/05/13
excellent service will use again
17/05/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
