We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,904 reviews.
No comment left by this customer.
21/05/13
Very simple and cheap
21/05/13
As usual, the service I received was superb. Can't think of any way it could be improved.
21/05/13
A mobile phone number is a required field and not everybody has a mobile number. This could cause a problem!
21/05/13
No comment left by this customer.
21/05/13
Very Large Fragile Parcel.... Items was received in one piece from you...Thank you
21/05/13
No comment left by this customer.
21/05/13
great!
21/05/13
Cheap, easy and efficient! Brilliant as ever...!!
21/05/13
No comment left by this customer.
21/05/13
I do not agree with the repricing of my item. I process 100s of parcels a week and know how to weigh and measure a parcel...total rip off...
21/05/13
Our Response: I am sorry you feel that way but we have to base any additional charges applied to a parcel on the information provided by the courier selected to carry out the order.
The item turned up broken.
21/05/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
No comment left by this customer.
21/05/13
Excellent service
21/05/13
Emailed order very late in the evening, collected next day, delivered following day -can't get any better !!!!
21/05/13
No comment left by this customer.
21/05/13
quick and easy
21/05/13
Picked up and delivered as agreed thanks with no problems
21/05/13
Easy to book, only downside was not being able to specify a collection time slot.
21/05/13
My current order has not labels to be sent.
21/05/13
No comment left by this customer.
21/05/13
No comment left by this customer.
21/05/13
As always , Parcel monkey is reliable and offers the best courier quotes for me. It would be great if I was given a time band for collection
21/05/13
No comment left by this customer.
21/05/13
great service will be using you again
21/05/13
Very efficient
21/05/13
Would value information regarding approx time to expect collection. Waited in all day and collection was at end of afternoon. Wasted day.
21/05/13
No comment left by this customer.
21/05/13
faultless
21/05/13
waiting in all day is a pain. is there a way of texting/emailing advice of a.m or p.m delivery
21/05/13
simple & straight forward to use, however a little vague on label requirements.
21/05/13
Everything went as planned
21/05/13
No comment left by this customer.
21/05/13
collection and delivery done as promised, great service.
21/05/13
Goood service, will use again
21/05/13
no comment
21/05/13
Great service very quick and profession
21/05/13
no comment
20/05/13
no comment
20/05/13
no option for when to have the package collected or left with recipient if they are not home.
20/05/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
