We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,905 reviews.
No comment left by this customer.
23/05/13
All good, would use again
23/05/13
No comment left by this customer.
23/05/13
No problems quick pick up and delivered as promised
23/05/13
exactly what it sasys on the tin, simple website, on time collection rapid delivery, great price.
23/05/13
No comment left by this customer.
23/05/13
No comment left by this customer.
23/05/13
Very good as always, courier on time and quick delivery!
23/05/13
Brilliant!
23/05/13
No comment left by this customer.
23/05/13
Good service, everything went smoothly. Will use it again.
23/05/13
No comment left by this customer.
23/05/13
Great
23/05/13
No comment left by this customer.
23/05/13
no improvement needed
23/05/13
No comment left by this customer.
23/05/13
No comment left by this customer.
23/05/13
CityLink deliver and collect on time
23/05/13
Great, but I paid extra for next day delivery on friday there was nothing saying you don't do weekends, so I received it 2 days later...
23/05/13
Our Response: It's clearly displayed throughout the website that it's a next working day service and that is why we sell a Saturday delivery service for those that want it.
No comment left by this customer.
23/05/13
No comment left by this customer.
23/05/13
fantastic service as always, thank you
23/05/13
No comment left by this customer.
23/05/13
No comment left by this customer.
23/05/13
ALL OK. KEEP UP THE GOOD WORK
23/05/13
Our Response: So it should have been 5 stars then!! ;-)
You previously let me down by failing to collect and then contacting me with rubbish about being outside limits. I am still wary.
23/05/13
No comment left by this customer.
23/05/13
Package was damaged!
23/05/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
awesomes!
23/05/13
Just what it says on the tin......! Easy to book, collected & delivered when promised by courteous, helpful drivers. A1 service!
23/05/13
Nothing I could suggest could improve this service. I am 100% satisfied with the service of collection and delivery. Thank you. Will use aga
23/05/13
excellent service
23/05/13
Thank you very much.
No comment left by this customer.
23/05/13
No comment left by this customer.
23/05/13
£110 bank charges cause you took payment out x2 weeks later+ damage to goods
23/05/13
No comment left by this customer.
23/05/13
No comment left by this customer.
23/05/13
No comment left by this customer.
23/05/13
collected as stated, delivered on time...great!
23/05/13
Picked up on time and delivered on time.
23/05/13
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