We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,904 reviews.
Excellent service....Fast and effective...and all my customers (buyers of goods) are happy at receiving their good quickly!
19/05/13
Our Response: So it should have been 5 stars then!! ;-)
no comment
19/05/13
no comment
19/05/13
Fantastic service.
19/05/13
Great service, although web site states driver will bring a label but in fact you need to provide it yourself. Apart from that no complaints
19/05/13
excellent service and competitive price.
19/05/13
Exceptionally good speedy service.
19/05/13
brilliant
19/05/13
No comment left by this customer.
19/05/13
Good but why does there often seem to be a problem getting labels generated on a Sunday. Still waiting for 2 but 3 i printed straight off???
19/05/13
Excellent service an dgreat value via CityLink; would be good to have delivery approx time text as per DPD couriers though
19/05/13
No comment left by this customer.
19/05/13
Very good thing to be able to say what timescale the courier will arrive.
19/05/13
No comment left by this customer.
19/05/13
No comment left by this customer.
19/05/13
No comment left by this customer.
19/05/13
Tracking number for customer would be great, along with a text with estimated delivery time like DPD do
19/05/13
Just as soon as the couriers we work with improve their technology we can provide this too you.
hi you wear spost to colect my parcel but wen the driver turned up he called not get it in the van no wone hase rung tle 01945 586855
19/05/13
Our Response: According to the tracking details your item was collected on 13th May 2013 @ 17:06
Service was great, can't think of anything to complain about, fair price, very quick delivery! Great job!
19/05/13
Appalling "service" from Courier, dishonest delivery driver, badly let down, I want my money back
19/05/13
No comment left by this customer.
19/05/13
excellent service again thanks
19/05/13
easy to order, quick delivery and very reasonable prices
19/05/13
Excellent service a*
19/05/13
Excellent service. Very impressed.
19/05/13
No comment left by this customer.
19/05/13
I am very happy with your services
19/05/13
Still waiting for a Courier shipping label!!!!!!!!
19/05/13
When you will accept Paypal, you will be the best.
19/05/13
No comment left by this customer.
19/05/13
Superb service from start to finish
19/05/13
Parcel didn't collected said no one was there but no one actually turned up. Very poor
19/05/13
no comment
19/05/13
Picked up as promised and delivered OK next day.
19/05/13
no comment
19/05/13
no comment
19/05/13
no comment
19/05/13
top quality service and value for money...
19/05/13
great efficient collection and delivery
19/05/13
Good. But I wish I can choose the time for collection.
19/05/13
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