We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,902 reviews.
No comment left by this customer.
17/05/13
No comment left by this customer.
17/05/13
do not use them do not use them
17/05/13
No comment left by this customer.
17/05/13
Very efficient as usual
17/05/13
No comment left by this customer.
17/05/13
No comment left by this customer.
17/05/13
Phone number to track parcel collection was a faulty line, hold for 10mins then cut off. No other number avail. No. Only avail on coll day.
17/05/13
TERRIBLE SHIPPING SERVICE, THREE SHIPPMMENTS MESSED UP IN ONE WEEK , ONE ITEM WAS EVEN DELIVERED A WEEK LATE, RUBBISH CUSTOMER SERVICE!!!!
17/05/13
The collection didn't occur on the day it was supposed to. There was no explanation or apology.
17/05/13
TERRIBLE SHIPPING SERVICE, THREE SHIPPMMENTS MESSED UP IN ONE WEEK , ONE ITEM WAS EVEN DELIVERED A WEEK LATE, RUBBISH CUSTOMER SERVICE!!!!
17/05/13
Nice early morning pickup and delivered next day. Excellent service - Exactly what I paid for.
17/05/13
Everything was so easy, and the courier turned up on time, was polite and the goods were delivered safely without me leaving the house!
17/05/13
C/L Agency driver failed to turn up and lied, saying my parcel wasn't ready for collection! Regular driver came next day and all well again
17/05/13
No comment left by this customer.
17/05/13
Excellent Service from Parcel Monkey & City Link --- Many Thanks --- Highly Recommended !!!
17/05/13
everything went well. collected by helpful delivery man. arrived safely at destination. all good, thanks
17/05/13
No comment left by this customer.
17/05/13
Very prompt collection on the day booked, keep up the good work.
17/05/13
Superb service, easy to book, excellent price, keeep it up, I will be back
17/05/13
Very good service, good communication and updates will certainly use again.
17/05/13
No comment left by this customer.
17/05/13
No comment left by this customer.
17/05/13
Excellent super fast delivery item turned up when was planned and how it left me would defo recommend A****
17/05/13
No comment left by this customer.
17/05/13
Fantastic reliable service. Easy to arrange collection-reassuring tracking-Fast delivery. Would recommend and definetly use again.
16/05/13
super fast service,thanks
16/05/13
Really good ,but is there a tel no to call on ?
16/05/13
No comment left by this customer.
16/05/13
No comment left by this customer.
16/05/13
No comment left by this customer.
16/05/13
No comment left by this customer.
16/05/13
You failed to pick up the parcel on the day quoted, last friday. After that, all went well. Price was excellent.
16/05/13
Great service
16/05/13
Good service, good price! Will use again.
16/05/13
i have found this superb, the only problem i ever encounter is the tracking sometimes, but the courier superb thanks
16/05/13
No comment left by this customer.
16/05/13
The service was excellent. The parcel was picked up from my home as booked and delivered to Australia 6 days later.
16/05/13
Courier sent me someone elses parcel entirely and eventually collected the correct one a few days late and I'm awaiting its arrival..
16/05/13
Online service was great and very quick. City Link were a little slow! Will use again.
16/05/13
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