We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,905 reviews.
Cheap, fast and efficiant. Thanks.
23/05/13
Excellent service - quick and easy process all the way... PLEASE - PAYING VIA PAYPAL (Parcel Force) for more ease.
23/05/13
No comment left by this customer.
23/05/13
The courier failed to collect on the stated date, when I asked why, the driver said it was not on his list for collection.
23/05/13
Our Response: This is a mistake by the courier concerned for which we apologise. Rest assured we will speak to them regarding this and once again sorry.
No comment left by this customer.
23/05/13
Second time I wanted to plac e an order you were way over the Parcel2Go prices!
23/05/13
Our Response: But you paid £44.75 for the order in question and they want £50.60!!
I had 2 packages collected from the same address,I was charged for 2 collections when I feel it should have only been 1
23/05/13
No comment left by this customer.
23/05/13
No comment left by this customer.
23/05/13
tracking with low level of detail, missing localization
23/05/13
Excellent
23/05/13
great service first time I have used it and will do again..many thanks
23/05/13
Thank you for making your first booking with us and please come back soon :-)
no comment
23/05/13
Good sevice. Thank you.
22/05/13
no comment
22/05/13
no comment
22/05/13
They were collected on the wrong day ! So the arrangements for receiving them were of no use at all ! Still not received them!
22/05/13
Our Response: On behalf of the courier concerned please accept our apologies for this. If you contact our support team via your account they will look into this problem further for you but once again sorry.
Fabulous service, as always!
22/05/13
no comment
22/05/13
no comment
22/05/13
no comment
22/05/13
Delicate parcel delivered on time and in perfect condition. Collection and Delivery exactly as promised.
22/05/13
No comment left by this customer.
22/05/13
No comment left by this customer.
22/05/13
No comment left by this customer.
22/05/13
two failed collections, courier lied about attempting to call as i was home and no card left . therefore delivery late and buyer unhpapy
22/05/13
Courier failed to attend to collect the item on the second booking
22/05/13
good service picked up and delivered on time no fuss easy transaction
22/05/13
No comment left by this customer.
22/05/13
No comment left by this customer.
22/05/13
Great service will use again
22/05/13
excellent service, thats all really. thankyou
22/05/13
was perfect, friendly delivery, thank you !
22/05/13
Excellent, very happy with the service.
22/05/13
No comment left by this customer.
22/05/13
Excellent service and very prompt. I sent a parcel to India and it was delivered with three days. From now I will only use Parcel Monkey.
22/05/13
Brilliant very quick and a good price too. Will use again in the future.
22/05/13
You didn't pick item up! No contact from yourselves! Shockingly **** service !!! Avoid at all costs !
22/05/13
Our Response: On behalf of the courier concerned please accept our apologies for this. If you contact our support team via your account they will look into this problem further for you but once again sorry.
Give me the option to drop off at depot for every parcel I will be sending
22/05/13
This is now live for you :-)
Swift and smooth. I like it.
22/05/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
