We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,904 reviews.
Very quick delivery would use again, thanks
20/05/13
all 3 parcels delivered on time, thank you for your service
20/05/13
I waited in all day and no one has picked up the parcel, I used you for next day. How is that going to happen now
20/05/13
exceptional once again, no improvements to be made
20/05/13
No comment left by this customer.
20/05/13
Brilliant service. Driver couldn't find collection address and used the telephone numbers provided.
20/05/13
No comment left by this customer.
20/05/13
I am still waiting for a delivery I expected to recieve last week-not happy customer
20/05/13
Quick, efficent service Via City Link, can't put fault anywhere, many many thanks
20/05/13
it was very easy to do online
20/05/13
Well done :)
20/05/13
Hi, I am very disappointed that the parcel I sent with you on the 14/5/13 has still not arrived at its destination in Ireland.
20/05/13
No comment left by this customer.
20/05/13
No comment left by this customer.
20/05/13
No comment left by this customer.
20/05/13
timely pick up and good communication
20/05/13
OK as long as the carrier being used is efficient. Keep an eye on them!
20/05/13
I paid for a next day choosing citilink. The courier failed to collect next day. It took 3 days to collect & I lost customer. Pls refund
20/05/13
Fast, freindly and professional service, totally satisfied!
20/05/13
No comment left by this customer.
20/05/13
No comment left by this customer.
20/05/13
No comment left by this customer.
20/05/13
Very smooth process as before, thanks.
20/05/13
Our parcel still has not arrived 10 days after despatch .. disappointing
20/05/13
Try and give us some rough idea about collection times. Otherwise fine.
20/05/13
would like to know when in collection day but a1 service proffessional service hope you have lower prices for smaller items
20/05/13
No comment left by this customer.
20/05/13
Ok but when the tracking says awaiting 1st delivery at 5pm surprised it took 2 more days to deliver!
20/05/13
Great price and first class speedy delivery.
20/05/13
No comment left by this customer.
20/05/13
Both of the collection drivers were extremely pleasant and the collection went without a hitch. Will be using again very soon
20/05/13
I was very pleased, pick-up was prompt driver was helpful and delivery by 10.00 am next day what more could you want. Keep up the good work.
20/05/13
No comment left by this customer.
20/05/13
No comment left by this customer.
20/05/13
Good fast service. Liked the the range of options the website offered.
20/05/13
No comment left by this customer.
20/05/13
Not everything can be wrapped in cardboard, sufficient bubble wrap should also be accepted. Thanx emma xoxo
20/05/13
Very fast, very cheep and comfortable! Thank you very much!
20/05/13
No comment left by this customer.
20/05/13
collected from me by a very pleasant courier, thank you
20/05/13
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