We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,905 reviews.
Great service, could do with more updates about the parcel perhaps via text or email.
21/05/13
would have liked to have been given a time for collection as I had to wait around not knowing when my parcels would be collected
21/05/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
21/05/13
Very good and impressed with the service
21/05/13
well pleased with my delivery, it was delivered on time, pleasant driver, will be re booking. thanks.
21/05/13
No comment left by this customer.
21/05/13
No comment left by this customer.
21/05/13
No comment left by this customer.
21/05/13
Quick efficient trustworthy service
21/05/13
No comment left by this customer.
21/05/13
No comment left by this customer.
21/05/13
Picked up and then delivered exactly as promised, what more can I say. Very good service.
21/05/13
thanks once again did a supurb job this time,well pleased with the outcome,quick and efficent.
21/05/13
great
21/05/13
came a day late for the collection ???
21/05/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
Great service quick and helpful delivery man
21/05/13
No comment left by this customer.
21/05/13
Excellent service as usual!
21/05/13
first class service good communication
21/05/13
very quick pickup and very fas delivery
21/05/13
No comment left by this customer.
21/05/13
i was completely satisfied with the service
21/05/13
very good and amazing price
21/05/13
although customers in premises courier leaving items at other addresses without telling customers
21/05/13
No comment left by this customer.
21/05/13
Excellent, easy, professional, highly recomend
21/05/13
Very good I will use you again.
21/05/13
Excellent service! Very reasonable price and timely enough. No real suggestions for improvement. Would definitely us again!
21/05/13
First rate service again, and good value for money. Will be using you again, and recomending to friends & associates.
21/05/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
21/05/13
excellent rates, fast shipping. very pleased.
21/05/13
I booked the guarenteed next day delivery and it arrived at the destination 2 days later
21/05/13
Our Response: On behalf of the courier concerned please accept our apologies for this. If you contact our support team via your account they will look into this problem further for you and make the necessary refund but once again sorry.
Low cost, easy way to use City Link and others.
21/05/13
No comment left by this customer.
21/05/13
No comment left by this customer.
21/05/13
Hiccup on collection soon rectified and early delivery next day. Overall a good performance
21/05/13
No comment left by this customer.
21/05/13
The item was collectd on the 15th and only delivered today
21/05/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
Very good services. I recommend to everyone
21/05/13
No comment left by this customer.
21/05/13
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