We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,905 reviews.
No comment left by this customer.
24/05/13
good communication, picked up and delivered promptly
24/05/13
spot on cheaper than rivals, will definately use again, thanks
24/05/13
And a big thank you for booking with us :-)
No comment left by this customer.
24/05/13
Your serviice is absolutely brill, quicker than sending a UK letter !!! I tell all my fiends and family how good you are
24/05/13
Thank you and it's great to see you have been recommending us.
Easy transaction and clear instructions. Great Value for money.
24/05/13
No comment left by this customer.
24/05/13
No comment left by this customer.
24/05/13
Perfect once more, cannot fault service or booking procedure - 10 out of 10!!!!
24/05/13
I keep getting charged extra for my parcels. I sent one that was weighed at 2.99kg,i was charged extra as it was 3.07kg due to customs docs
24/05/13
Our Response: If it weighs 3.07kg then you will be charged for that.
Very good service. Thanks!
24/05/13
Excellent service, highly recommend. Will use it again.
24/05/13
Thank you and it's great to see you will be recommending us.
Very impressed with service, easy on line system to use, good communication afterwards and picked up and delivered parcel on time. Thanks!
24/05/13
no comment
24/05/13
No comment left by this customer.
24/05/13
Have used Parcel Monkey before and am very happy with prompt service.
24/05/13
No comment left by this customer.
24/05/13
No comment left by this customer.
24/05/13
Efficient service with excellent collection and delivery.
24/05/13
Saturday delivery purchased , parcel arrived on Tuesday.
24/05/13
Our Response: On behalf of the courier concerned please accept our apologies for this. If you contact our support team via your account they will look into this problem further for you and make the necessary refund but once again sorry.
No comments
24/05/13
excellent thank you
24/05/13
Very good service.
24/05/13
I 2 hour pick up slot ( like dpd) would be good
24/05/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
24/05/13
No comment left by this customer.
24/05/13
DX, collected on time, and delivered in 48hrs, tracking is a tad basic, but it got there for £6.99 + VAT
24/05/13
Our Response: DX are working on their tracking so we hope to bring you improvements in this area later in the year.
No comment left by this customer.
24/05/13
Punctual collection and prompt delivery. Perfect!
24/05/13
Top service as usual. Thanks!
24/05/13
No comment left by this customer.
23/05/13
Very happy with service, item collected on time and delivered promptly. Would definitely use again.
23/05/13
Excellent!
23/05/13
No comment left by this customer.
23/05/13
No comment left by this customer.
23/05/13
excellent service
23/05/13
Great
23/05/13
No comment left by this customer.
23/05/13
First class service and very good price. Thanks
23/05/13
great price ,easy site to use ,and great service.
23/05/13
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