We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,908 reviews.
Be competitive with MyHermes on small parcels delivery time 3-5 days.
14/06/13
No complaints, great service as always many thanks!
14/06/13
No comment left by this customer.
14/06/13
No comment left by this customer.
14/06/13
great service, Thanks !
14/06/13
No comment left by this customer.
14/06/13
No comment left by this customer.
14/06/13
polite, prompt and delvered when promised
14/06/13
You did not pass my name to Courier.When they arrived@my work to collect the parcel,they only had Parcel Monkey as a contact, not my name
14/06/13
I arranged for a pickup on 07/06/13 with Nightfreight. It wasn't collected until 13/06/13, despite phoning Nightfreight on 11/06/13.
14/06/13
smooth as ever - never a problem - just a breeze !!
14/06/13
No comment left by this customer.
14/06/13
I sent u a message saying I have paid twice 4 same delivery and no 1 as came back or refunded me 4 one delivery after sending message to u??
14/06/13
Don't think you can improve, it was A1
14/06/13
No comment left by this customer.
14/06/13
No comment left by this customer.
14/06/13
To offer a same day collection service/with next day delivery for parcels booked in before midday.
14/06/13
Very efficient - would be an improved service if the delivery driver brought a label with him perhaps.
14/06/13
Took 4 days!
14/06/13
easy process, driver called ahead, package arrived in one piece job done
14/06/13
For eBay the service is inadequate as need tracking & proof delivery. I booked Fri AM, but you told Nightfreight Mon Eve! So collect Tues!!
14/06/13
No comment left by this customer.
14/06/13
I send a parcel to China. It suppose to be there one week. but now is four weeks My cousin haven't got it yet.
14/06/13
Just bloody awful and getting worse as the weeks go by.
14/06/13
excellent service highly recommend
14/06/13
No comment left by this customer.
14/06/13
You did great!! My client received his girlfriends birthdays present on time. Thank you!!!
14/06/13
The service was prompt and efficient, the guy collecting the goods was pleasant & courteous
14/06/13
thankyou very good service will use again
14/06/13
where is the courier
14/06/13
Your website makes sender/recipient mobile phone numbers compulsory. He was very reluctant to supply this. Sender= a school = no mobile no.
14/06/13
No comment left by this customer.
14/06/13
No comment left by this customer.
14/06/13
No comment left by this customer.
14/06/13
No comment left by this customer.
14/06/13
super
14/06/13
collected on time, delivered on time, as usual..
14/06/13
A awful and difficult company to deal with. Bad service, the parcel was not delivered, we still do not have the parcel.
14/06/13
We have used your service for a few months now and have been impressed with delivery, collection and service. Thank you
14/06/13
very pleased with the sservice and very competitive price.
14/06/13
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