We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,909 reviews.
No comment left by this customer.
26/06/13
An absolutly great service,very pleased.I will use again and reccomend to my friends
26/06/13
Thank you and it's great to see you will be recommending us.
Really easy to arrange, reliable, inexpensive
26/06/13
no comment
25/06/13
very fast delivery. value for money
25/06/13
no comment
25/06/13
Collection scheduled today. No collection. System says new collection weds when I'm out but thurs I can be in. Can't book that on system
25/06/13
no comment
25/06/13
no comment
25/06/13
no comment
25/06/13
no comment
25/06/13
no comment
25/06/13
no problem at all - thanks!
25/06/13
Could use a phone number guys!
25/06/13
delivery was delayed but glad it got there
25/06/13
Never turned up to collect the parcel till the following day. no apology from anyone for wasting my time. shocking way to treat customers.
25/06/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Rest assured we will speak with them.
No comment left by this customer.
25/06/13
Great price, easy booking.
25/06/13
I was incredibly pleased with an easy and immediate quote and the service lived up to what was promised. Excellent first rate service
25/06/13
No comment left by this customer.
25/06/13
very easy system to use!! I will use parcel monkey everytime from now on..... :-)
25/06/13
Fantastic news, Thank you very much.
picked up at 11.00 Thursday and delivered 11.00 Monday on a 1-2 day delivery
25/06/13
Our Response: That is correct then as it's clearly explained that the transit times relate to working days.
No comment left by this customer.
25/06/13
Very good service friendly collection driver. Delivered on time from the SE of England to Scotland
25/06/13
No comment left by this customer.
25/06/13
Excellent service, collected on time, delivered safely 2 days later. Highly recommended.
25/06/13
Thank you and it's great to see you will be recommending us.
In general the service is good but I would like to see the respond to the problem speed up in the future.
25/06/13
Great service great prices
25/06/13
i was very happy with quick delivery to my daughter in jersey , and i will use your serviices again when i need tosend another parcel.
25/06/13
No comment left by this customer.
25/06/13
The courier did not collect on the booked day, rescheduled, then took 2 days to reach depot. Arrived after 6 days- for a next day service!
25/06/13
Delivered 2 days late plus a weekend I between so actually left waiting even longer. Was not called back when after being put on holdANGRY
25/06/13
On line parcel tracking. Copy of collection paperwork as a reference for the sender.
25/06/13
Good service, liked reminders and pleasant courier.
25/06/13
Paid for 24 hour delivery, did not get it. Very Angry. Avoid
25/06/13
I waited all day for the parcel to be collected which was at 5pm, which was within the time given. I would like to see a shorter time slot.
25/06/13
Good price and reliable service
25/06/13
No comment left by this customer.
25/06/13
Absolutely perfect had a problem with my pc so couldn't print label and gentleman was so helpful no problems at all would recommend A+
25/06/13
Having used Parcel Monkey for the last couple of months - their service has been excellent! Please keep up the good work. Thank you.
25/06/13
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