We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,909 reviews.
No comment left by this customer.
26/06/13
good service and easy to set up
26/06/13
Very good came on time and delivered on time good service
26/06/13
No comment left by this customer.
26/06/13
No comment left by this customer.
26/06/13
Everything worked exactly as it should and price was the best too. Brilliant, will use again!
26/06/13
Fantastic news, Thank you very much.
No comment left by this customer.
26/06/13
The wrong parcel was delivered (someone else's parcel entirely!) and I am still waiting compensation!
26/06/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
Citylink didn't turn up on day booked. Said had put card through door but was definitely in (work from home). Had to rebook with Citylink.
26/06/13
Our Response: On behalf of the courier concerned please accept our apologies for this.
Collection and delivery both on time. Parcels safely arrived at destination. Best Price in the market. You got yourself a new customer. Vito
26/06/13
Welcome aboard Vito :-)
No comment left by this customer.
26/06/13
No comment left by this customer.
26/06/13
No comment left by this customer.
26/06/13
Royal Mail collected late in day and responsed to my email 1 day after despatch. 1 parcel 4 days with weekend other 6 days
26/06/13
great service cheap but very good next day delivery off large items will use again thank you
26/06/13
And a big thank you for booking with us :-)
We are very pleased with the great service offered by Parcel Monkey
26/06/13
No comment left by this customer.
26/06/13
Thank you very efficient
26/06/13
First time I used parcel monkey and the service was exceptional. Thank you. Would use again and again.
26/06/13
Thank you for making your first booking with us and please come back soon :-)
Great and fast service!
26/06/13
Absolutely fine and I love being able to track and trace
26/06/13
great service - will again and again and again
26/06/13
No comment left by this customer.
26/06/13
No comment left by this customer.
26/06/13
Very happy! Cheapest courier I could find but best service I have ever had :)
26/06/13
Fantastic news, Thank you very much.
No comment left by this customer.
26/06/13
good thanks! better than citilink!
26/06/13
No comment left by this customer.
26/06/13
No comment left by this customer.
26/06/13
No comment left by this customer.
26/06/13
Ok
26/06/13
Easy to book. City Link fine. Improve weekend customer service and stop charging regular customers 2% on paypal , then perfect!
26/06/13
PayPal is a very expensive service and in order to keep our prices as low as possible, to use this payment method we do have to apply the 2% surcharge. A free alternative is available though.
No comment left by this customer.
26/06/13
The online service way clear and easy to use. Only snag I sold my 2 items on ebay so had to mail to ask for mobile nos.
26/06/13
No comment left by this customer.
26/06/13
No comment left by this customer.
26/06/13
All worked fine - thank you.
26/06/13
Thank you very much...perfect job,job done....
26/06/13
Very good service
26/06/13
Very good service. Just thought the parcel label was a bit on the large size - awkward to fit on smaller parcels.
26/06/13
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