We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,909 reviews.
all good
26/06/13
is really bad additional charged £6.85 for no reason ? the package weight 3800 grams not 5600grams no dealing with you again enough
26/06/13
The process was efficient and customer friendly from booking to delivery. Thank you from a first time but certainly not last time user
26/06/13
very impressed with my first use, thank you
26/06/13
Driver very professional and polite, a credit to your company.Well done!
26/06/13
No comment left by this customer.
26/06/13
A great overall experience. Thank you.
26/06/13
No problem at all, Fast effecient and cheap....great service
26/06/13
speedy and fast. excellent service
26/06/13
package was delivered promptly as expected.
26/06/13
I had to wait in all day to about 4pm. Your estimated pick up time window would be a great improvement.
26/06/13
No comment left by this customer.
26/06/13
Excellent Service
26/06/13
Collected and Delivered on time once again. great service.
26/06/13
No comment left by this customer.
26/06/13
No comment left by this customer.
26/06/13
Each time I've had a parcel picked up it was about 5 to 6pm. You could say morning or evening to help the Cuctomer
26/06/13
JUST THE JOB
26/06/13
collected as stated but would be great if a text alert came to say driver will be with you with in the hour.
26/06/13
Try taking care of the customers you have let down, having contacted your team I feel improving your service is not a priority.
26/06/13
Great service and excellent value!
26/06/13
No comment left by this customer.
26/06/13
Very good service, polite drivers and good price.
26/06/13
No comment left by this customer.
26/06/13
No comment left by this customer.
26/06/13
Absolutely brilliant ,will use you again thankyou tony
26/06/13
No comment left by this customer.
26/06/13
No comment left by this customer.
26/06/13
very pleased thank you
26/06/13
You did really badly. You delivered Reece Parish stuffs to my address instead of mine. I have called Reece and handed over his stuffs to him
26/06/13
Very Fast Thank You
26/06/13
Excellent service.Easy and value for money.Helpful courier
26/06/13
Excellent service, goods collected as stated and arrived in excellent condition.
26/06/13
No comment left by this customer.
26/06/13
Great! smooth service, no problems at all. The online tracking system really helps too!!
26/06/13
the delivery was great, the collection for return was late by a day
26/06/13
service was great . . fast & efficiant
26/06/13
Thank you very much :-)
No comment left by this customer.
26/06/13
Great service as it always is.
26/06/13
No comment left by this customer.
26/06/13
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