We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,630 reviews.
no comment
03/07/13
Good service. Great to be able to arrange courier services from your sofa!
03/07/13
Totally impressed how you managed to send my package cheaper than Parcel Force could !?
03/07/13
great sevice good prices will be using more often thank you
03/07/13
My parcel was collected promptly,by a very helpful driver and has arrived safely and in perfect order in Western Australia.Yippee.
03/07/13
although booked in advance collection was not made - very un professional
03/07/13
Simple, quick and effective! Just what it said it would be.
03/07/13
the goods were badly damaged in transit
03/07/13
no comment
03/07/13
The only niggle I have is that you can't book a next day collection - only a 2 day which isn't always what I need, but Good apart from this.
03/07/13
brilliant, will use you again
03/07/13
Superb Service. Exactly 48 hrs Tracked parcel UK to Florida.
03/07/13
No comment left by this customer.
03/07/13
No comment left by this customer.
03/07/13
Would be nice if there was an app to make it simpler and faster
03/07/13
Good service
03/07/13
Wasn't delivered on time.....
03/07/13
Prompt collection and delivery. Thank you.
03/07/13
Excellent service very efficient collection and delivery
03/07/13
Great service. Nothing to add in terms of service improvements
03/07/13
Actually another courier!!!!!!!!!
03/07/13
No comment left by this customer.
03/07/13
Nothing, everything went OK
03/07/13
No comment left by this customer.
03/07/13
No comment left by this customer.
03/07/13
Parcel was due for next day delivery but instead took 5 days. Still waiting on an explainantion why. Not happy!
03/07/13
I paid for next day delivery and it still isn't here!!!
03/07/13
I can't praise yourservice enough - fantastic from order through to delivery! I recommend you to anyone.
03/07/13
your courier damaged the item. i asked the seller to return so that i could make a claim, but she decided to repair the table. useless!
03/07/13
Pickup & Delivery service used. Sent Client the associated labels. Courier pickup delivered item within 24hrs excellent all at good rate..
03/07/13
No comment left by this customer.
03/07/13
No comment left by this customer.
03/07/13
good easy and reliable at a bargain price what more could one ask for?
03/07/13
I didn't understand why the dimensions of the box were so important, as they were not ultimately required to go into a bag...
03/07/13
Quick and on time, hassle free
03/07/13
No comment left by this customer.
03/07/13
Integrate with ebay to get name and address etc
03/07/13
No comment left by this customer.
03/07/13
No comment left by this customer.
03/07/13
you failed to pick up the parcel for 5 days then delivered the wrong parcel . i had to spend hours on the phone to sort out
03/07/13
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