We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,908 reviews.
They picked it up then delivered it. What more do you expect?
29/01/14
Can't fault service or price. Other carriers contacted directly didn't have the service I needed or wouldn't quote me dimirrct to public.
29/01/14
No comment left by this customer.
29/01/14
No comment left by this customer.
29/01/14
No comment left by this customer.
29/01/14
No comment left by this customer.
29/01/14
Collection was late in the day! otherwise all was good
29/01/14
Excellent service. Can't recommend ByBox enough
29/01/14
Fantastic news and it's great to see you are so pleased with our ByBox service :-)
easy to use web pages. excellent service for a great price. extremely pleased with service.
29/01/14
Picked up and delivered with no problems. Great Price too, will use again, thanks
29/01/14
No comment left by this customer.
29/01/14
Citylink driver wrote out his own collection note as I had forgotten to print one - v helpful
29/01/14
everything as requested. very easy and worry free service. over the months still not had a problem
29/01/14
No comment left by this customer.
29/01/14
No comment left by this customer.
29/01/14
very good service if your delivery requirements are simple.
29/01/14
Its great...
29/01/14
Very good I'll use you again thanks :-)
29/01/14
Quick, friendly and a great price.
29/01/14
Fast and cost effective
29/01/14
To date you service is first class and no damage or loss incurred which makes me wonder if extra insurance is necessary or reduce the rates
29/01/14
No comment left by this customer.
29/01/14
Parcel is still at my home, not collected last Friday as supposed to. can't get hold of anyone to speak to. Appaling services all around!
29/01/14
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
The whole process was very easy, the parcel was collected on time with a smile. thanks
29/01/14
2 parcels were collected - 1 a day late so your performance on this occasion was barely satisfactory.
29/01/14
Good service collected on time and delivered on time
29/01/14
No comment left by this customer.
29/01/14
Good service as ever!
29/01/14
No comment left by this customer.
29/01/14
No comment left by this customer.
29/01/14
Excellent service
29/01/14
Parcel arrived in no time, thank you very much indeed
29/01/14
Website very easy to use. Parcel was too long for most other services. On time collection and quick delivery. Would happily use again.
29/01/14
No comment left by this customer.
29/01/14
Great quick efficient service ,will recommend highly
29/01/14
Fantastic service first time used and would use again.
29/01/14
First time I have used his service as it was even better price than the one I have used in the past. Great service and collection was great
29/01/14
Thank you for making your first booking with us and please come back soon :-)
Brilliant service half the price of parcelforce and DHL
29/01/14
international parcel for good price and excellent service. Thank you!
29/01/14
Excellent helpful service with excellent value
29/01/14
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