We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,470 reviews.
i just sent a Parcel to China. It arrived there really quickly.
21/03/14
no comment
21/03/14
Excellent service start to finish, quick and cheap.
21/03/14
Some of the tracking information is not clear, bit ambiguous
21/03/14
Parcel was collected and delivered on time with no problem at all. Would not hesitate to use again.
21/03/14
no comment
21/03/14
Verg good service but you could offer a bonus code after an order to get a discount on next order placed
21/03/14
excellent service. love it
21/03/14
the service was straightforward and did exactly what I wanted at a competive price. will use again
21/03/14
no comment
21/03/14
no comment
21/03/14
Would be nice to input a safe place for parcel collection when booking.
21/03/14
would be nice if you provided a phone number , also to confirm what the carrier you were using once it left the UK
21/03/14
Reasonably priced, efficient and easy. Perfect thank you!
21/03/14
no comment
21/03/14
thanks, delivered ok
21/03/14
Easier tracking as I bought the postage with you but the tracking is with parcel force. Otherwise good
21/03/14
no comment
21/03/14
When booking delivery the site gave option to store card details or not. But could only make booking if card details were stored. Not happy
21/03/14
Well I waited today and Courier never turned up. No record on their tracking site
21/03/14
no comment
21/03/14
Collection never happened, I has to drive 15 miles to drop it off at the courier.
21/03/14
Brilliant, thanks!
21/03/14
Very happy with the service thanks
21/03/14
no comment
21/03/14
Excellent service and as promised. Thanks.
21/03/14
No comment left by this customer.
21/03/14
email parcel tracking info automatically.
21/03/14
provide boxing of items service
21/03/14
No comment left by this customer.
21/03/14
Poor communication. Stayed in four separate days awaiting collection which did not come. Had to phone each time.
21/03/14
No comment left by this customer.
21/03/14
Collected and delivered when required A+++
21/03/14
Very good service easy and reliable
21/03/14
No comment left by this customer.
21/03/14
Superb service thank you
21/03/14
very good easy to book shame who you pass the parcel onto e.g parcelforce cant pick up on timeor day for delivering
21/03/14
Delivery driver absolutely charming
21/03/14
Simple, well priced and efficient.
21/03/14
No comment left by this customer.
21/03/14
