We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,810 reviews.
first time i have you. first class, will use again with no problem.
19/07/14
A very efficient, good value service.
19/07/14
Collection a whole week late, with no communication from you whatsoever. Put me in a very embarrassing position. Totally inept, useless firm
19/07/14
No comment left by this customer.
19/07/14
A perfect service. Many thanks. Will use again.
19/07/14
easy to use and straightforward, thank you
19/07/14
I am very disappointed since i sent the parcel and it didnt reach destination area and the person receiving the parcel has left for Africa
19/07/14
Very happy with the couple of times I have used you and will do any other time I need to.
18/07/14
no comment
18/07/14
would be good to know what time parcel is to get collected ie morning/afternoon.
18/07/14
no comment
18/07/14
Second time I've used parcel monkey to send a parcel - really pleased, excellent service and quick delivery!
18/07/14
no comment
18/07/14
no comment
18/07/14
no comment
18/07/14
got msg saying address & numbers were wrong: not true. could not contact u by phone. did not know which carrier u used. could not call them.
18/07/14
My package was delivered as it should have been, delivery driver was helpful ,package was undamaged,good
18/07/14
no comment
18/07/14
no comment
18/07/14
no comment
18/07/14
no comment
18/07/14
Very good service,
18/07/14
The parcel was picked up a week after it was supposed to only after many phone calls, costing around £6 a girl called Julie saved the day.
18/07/14
picked up earlier than told,great.Delivered to destination as required and prompt.
18/07/14
No collection on day and no contact. Rude delivery driver when collected in following day after several phone calls
18/07/14
Website was easy to use, courier collected promptly and was very helpful. Useful as I live in rural location and struggle to get to p/office
18/07/14
Great service for large strange shaped parcels!
18/07/14
pls e-mail who signed for the parcel many thanks
18/07/14
no comment
18/07/14
No comment left by this customer.
18/07/14
No comment left by this customer.
18/07/14
No comment left by this customer.
18/07/14
Very good. Quick delivery. warm collect
18/07/14
im always happy with parcel monkey services and their fast respond to our request
18/07/14
excellent service
18/07/14
Very good service as always, only concern is the change to the Parcelforce "drop at a post office" service.
18/07/14
Easy to use, and efficient service. You arrived when expected and delivered when requested.
18/07/14
service good but new booking page customer email box is not always big enough for their email address to fit in.
18/07/14
Parcel was one day late being collected.. Booking was clear and easy to do.
18/07/14
No comment left by this customer.
18/07/14
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