We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,804 reviews.
my package is lost at the depot and they say they are too busy to look for it
21/08/14
no comment
21/08/14
Appalling service 2 days in a row the parcel wasnt collected -no notice no explanation
21/08/14
no comment
21/08/14
no comment
21/08/14
Only used once but will certainly use again
21/08/14
excellent service done what was asked
21/08/14
I tried to place an order but your payment system rejected my payments and as there is no contact number I could not place it over the phone
21/08/14
no comment
21/08/14
Excellent service - parcel picked up and delivered promptly
21/08/14
No comment left by this customer.
21/08/14
Very happy with the service. Will use again.
21/08/14
should be a way to input multiple consignments to be sent to Multiple destinations. Example is parcel2go.com service
21/08/14
Great price, collected and delivered at times promised. Can't better this service. Thanks.
21/08/14
It was easy to arrange the shipment, the price was good and the parcel went where it should when it should.
21/08/14
Good.
21/08/14
Super service, good value for money.
21/08/14
The website it easy to navigate, good value courier services and speedy collection and delivery
21/08/14
You damaged the parcel . Delivery Driver was rude and difficult with the customer receiving the parcel. Got to put a claim in. Not happy :(
21/08/14
No comment left by this customer.
21/08/14
Your part of the service was good. Can't say the same for your carrier (City Link)
21/08/14
Still waiting! DX Freight have so far failed 4 times (their fault, not ours) to pick up the pallet. Very not happy.
21/08/14
No comment left by this customer.
21/08/14
My package was delivered a day late by Dx. When I chased the delivery I was passed between 4 departments before I found I got an answer!
21/08/14
No comment left by this customer.
21/08/14
chance to choose collection time window as 'interparcel' or at least be given an idea of time, not just wait in till 4pm
21/08/14
Very satisfied with with the good all round service that you give
21/08/14
No comment left by this customer.
21/08/14
My parcel have not been collected. Since then I try to contact Parcel Monkey but haven't received any response.
21/08/14
Fantastic service as always!
20/08/14
Your driver apparently attempted to deliver twice but never rang the bell or left a card! My client had no choice but to collect from depot!
20/08/14
nice ans easy and fast
20/08/14
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20/08/14
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20/08/14
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20/08/14
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20/08/14
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20/08/14
Excellent service, collected next day as arranged and delivered quickly
20/08/14
Superb Service
20/08/14
pick up was fine. parcels were delivered 4 days later NOT next day that I paid for. did not notify me of this despite having contact details
20/08/14
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