We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,804 reviews.
complain.Parcel PM225796-2987903 on 6/8, picked on 8/8. Parcel no PM2285388-3019900 driver was v rude & dint give his name. van no EX13 FFR
20/08/14
i asked the driver to come up to help in carrying the item but he refused but any way i was satisfied with the service. super fast delievery
20/08/14
As always top notch !!!
20/08/14
No comment left by this customer.
20/08/14
Fantastic service, would be good to have a time slot for collection but that would be up to the courier provider.
20/08/14
please can you improve the clarity of information provided by you as to the process involved.
20/08/14
They said they tryed to pick up but they did not come
20/08/14
No comment left by this customer.
20/08/14
These items were boxed & wrapped yet still got damaged & therefore refused by the company. They have obviously been dropped several times.
20/08/14
straightforward and efficient
20/08/14
labels you sent were faulty they woudn't print. Caused a great deal of hustle and PForce said they have nothing to do with PM. Horrible
20/08/14
Brilliant
20/08/14
Very pleased with the service. Thank you.6
20/08/14
No comment left by this customer.
20/08/14
No comment left by this customer.
20/08/14
very fast arrive and in perfect condition
20/08/14
Easy to use. Parcel collected as stated. Delivered back to Implay the following day. Very good service.
20/08/14
No comment left by this customer.
20/08/14
Collection driver - Did not turn up for days.
20/08/14
Parcel should have been collected last Thursday, it's still here, WHY?
20/08/14
YOU DID NOT COLLECT ! I've had to send it with another carrier. You owe me a refund & an explanation.
20/08/14
No comment left by this customer.
20/08/14
you did everything it said on the tin!
20/08/14
Perfect timing and service
20/08/14
No comment left by this customer.
20/08/14
Driver very good, polite and service was great. Will be using you again.
20/08/14
two parcels sent, one arrived no problem other didn't arrive until mon when it was collected the previous wed as it had got lost
20/08/14
Had a problem trying to pay with credit card. Tried a few. In the end chose paypal and that was fine. Thank you. Great service, cheap!
20/08/14
No comment left by this customer.
20/08/14
No comment left by this customer.
20/08/14
No comment left by this customer.
20/08/14
It was good thanks. Apaprt from ususal ease of knowing when a pickup or delivery will be made, it was all fine
20/08/14
No improvements required - perfect!
20/08/14
No one picked the item, I have made sure that someone was at the house twice but no one came or called and there is no follow up!
20/08/14
far to expensive will not be using again and waited all day for courier as I say never again /necer reccomend either
20/08/14
Parcels received in perfect condition and very fast delivery. Thanks
20/08/14
it would be great if the service of receiving text message is free.
20/08/14
Parcel collected a day late, ring up to find out where it is as collection is not made. Say between 4-5 that day, no sign. Still waiting! gr
20/08/14
Excellent as usual. Needed more accurate time of collection from parcelforce
20/08/14
Great service at a competitive price. recommended parcel service. Thank you
20/08/14
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