We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,803 reviews.
Box drop, item damaged beyond repair.
26/08/14
The service we receive is always good but the website could be made easier as we often have difficulty entering password and email address
26/08/14
we require an invoice
26/08/14
Excellent. Delivered within 24 hrs. Highly recommended.
26/08/14
First time user - very impressed with the service.
26/08/14
no comment
26/08/14
no comment
26/08/14
All fine. Website worked great, tracking was fantastic. Keep up the good work.
26/08/14
Absolutely brilliant collected from uk and delivered in Usa within the given timeframe . My family are delighted to recommend you to anyone
26/08/14
Couldn't be better!
26/08/14
no comment
26/08/14
no comment
26/08/14
up to now i ve not received my item when buying the service it daid next day delivery
26/08/14
Great service, great price, would recommend!
26/08/14
No comment left by this customer.
26/08/14
amazing ...super fast and easy .reached before time and safely.
26/08/14
One item that was partly glass was smashed to pieces
26/08/14
No comment left by this customer.
26/08/14
100%. Great.
26/08/14
Better tracking and information on which couriers are being used
26/08/14
No comment left by this customer.
26/08/14
Parcel was collected and delivered without a hitch.
26/08/14
Driver did not track the parcel on pickup it did not get tracked till it reached depot otherwise great service
26/08/14
I sent you an email including a copy of my customer's feedback on how you covered FRAGILE with a bag and left the item on his doorstep
26/08/14
No comment left by this customer.
26/08/14
No comment left by this customer.
26/08/14
Great morning pick up time, easy transaction fast delivery
26/08/14
A choice of am or pm collection would be helpful but obviously I realise that this service is somewhat out of parcel monkey's control.
26/08/14
Prompt collection and safe delivery
26/08/14
I was very impressed, as to how easy it was to login in, and go through step by step and put the dimensions etc. pay n print labels. Thank y
26/08/14
no comment
26/08/14
no comment
26/08/14
Continue to do as you do, and the world will follow...
26/08/14
Arrived a day late, despite notifying me it would arrive the day before via e-mail.
26/08/14
Very efficient service.
26/08/14
no comment
26/08/14
Nice bloke, good service, great communication
26/08/14
Service excellent
25/08/14
Very good
25/08/14
No problems at all - very easy to order, then track via courier's website.
25/08/14
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