We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,252 reviews.
Picked up on the day, delivered the next day. My customer was very happy. Great service
31/08/14
I have no complaints at all
31/08/14
Excellent service. Location sent to very remote. Easy to understand instructions. Definitely will use service again.
31/08/14
Very good will use again
31/08/14
Excellent service and communication
31/08/14
the cheapest on the internet, very quick, tracking was good, reliable service
31/08/14
i like the way the website is maintained and the accuracy of the collection dates. keep it up
30/08/14
Disappointed that my customer said he arranged a date for re-delivery (after missing the first attempt) but Courier arrived on another day
30/08/14
no comment
30/08/14
Overall good would have appreciated the parcel left with a neighbour rather than by our step although it was partially hidden
30/08/14
nothing to change, recent parcel collecting and delivery executed perfectly many thanks
30/08/14
no comment
30/08/14
parcel was due to be collected on the tuesday not collected had to call and find out why collection made 2 days later
30/08/14
Parcel was not picked up by DX on the 27th as promised. Had to ring DX two days later who picked it up in 15 minutes.
30/08/14
We find your service quite brilliant thank you
30/08/14
Excellent
30/08/14
I am very happy with the service arrived as planned
30/08/14
Fast and reliable.
30/08/14
no comment
30/08/14
no comment
30/08/14
no comment
30/08/14
International, 2 boxes: Poor reviews concerned me, but COLLECTION AND DELIVERY WERE SPEEDY. Tracking could be more detailed. Overall 9.5/10
30/08/14
Did not collect parcel on arranged date . Did not respond to my emails from claims department . Very poor service
30/08/14
Booked to items to get collected also paid still not collected . Rubish services to contact also
30/08/14
the citylink driver (who is always the same) is a very nice, very helpful man
30/08/14
no comment
30/08/14
excellent service will use again
30/08/14
Arrived safely. Delivered within expected delivery times at a reasonable price.
30/08/14
no comment
30/08/14
no comment
30/08/14
no comment
30/08/14
simple to navigate and choose suitable product. Would deffo use again :)
30/08/14
No problems whatsoever. V. happy with services.......
30/08/14
Your the best
30/08/14
The parcels are still here and waiting to be collected gaaar!!!
30/08/14
Service was brilliant, will use again. Many thanks :)
30/08/14
Parcel was collected and delivered to a neighbour but no note was left and the person I sent to was a eBay buyer who was not very happy
30/08/14
carnt fault exalent service thank you A1
30/08/14
Brilliant Service
30/08/14
I'm amazed...will defo be using again.....couldn't be happier. Many thanks.
30/08/14
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