We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,476 reviews.
never seen delivery man in my life in London ,Excellent
12/09/14
no comment
12/09/14
I used parcel monkey for the first and was very happy with the service, the parcel collected on time, and delivered on time will us again
12/09/14
no comment
12/09/14
no comment
12/09/14
no comment
12/09/14
Good service and prompt delivery
12/09/14
no comment
12/09/14
I still haven't received my parcel
12/09/14
it just takes the worry out of sending parcels; just fill in the details, pick a carrier, and its done
12/09/14
Item delivered 2days late, buyer nearly cancelled purchase
12/09/14
2 parcels sent. one to Hungary, the other to Germany. I ended up receiving both...
12/09/14
no comment
12/09/14
really good, convenient service. good price as well. thanks
12/09/14
Very happy
12/09/14
Amazing service! Many thanks guys!!
12/09/14
a pick up time would be helpful, apart from that all good
12/09/14
turning up on the day its booked for would be a good start!
12/09/14
efficient service - kept informed throughout - recommended
12/09/14
Brilliant very fast and great price many thanks
12/09/14
Great service, best prices! Thanks
12/09/14
no comment
12/09/14
no comment
12/09/14
Super!!
12/09/14
no comment
12/09/14
very impressed with your service and prices.....I've already recommended you to friends
12/09/14
No comment left by this customer.
12/09/14
No comment left by this customer.
12/09/14
Updates for delivery,paid for 24hr express it came after 48hrs no apology from parcelforce and no updates on tracker why it didn't get to me
12/09/14
if the driver could ring when he is close to picking up your parcel I know there busy but just an idea..
12/09/14
I 2 emails received on day of collection to say it would be colleceted but it wasnt. My customer waited in all day, shocking service.
12/09/14
140 characters is not enough to describe the rubbishness of my first experience with these guys.
12/09/14
spot on
12/09/14
a great service - cannot fault it - Easy to arrange and pricing is spot on --- thank you Parcel Monkey
12/09/14
very good service ... thanks
12/09/14
No comment left by this customer.
12/09/14
The service was good, but I think the tracking of the goods could be better.
12/09/14
collect earlier in the day and give a CLEAR tracking order number for recipient can track
12/09/14
I thought the service was very good and very efficient.
12/09/14
No comment left by this customer.
12/09/14
