We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,476 reviews.
consignment not picked up. called dx freight who had no record of consignment. i have requested a refund. Very bad service.
08/09/14
no comment
08/09/14
no comment
07/09/14
The parcel was picked up a day late, not the arranged date.
07/09/14
no comment
07/09/14
Perfect service this time and less than 24 hours pickup to delivery
07/09/14
no comment
07/09/14
Parcel was not collected on the due date and collection had to be rearranged
07/09/14
Perfect. What more can I say? City link picked up at 2pm, arrived before 9am the following day. Thank you.
07/09/14
VERY EFFICIENT SERVICE AND EXCELLENCE ALL ROUND!
07/09/14
no comment
07/09/14
no comment
07/09/14
Waited all day for collection of first ever parcel. Enquired after 7.00pm, only information "no collection attempted", no further advise.???
07/09/14
Happy to take 35kg parcel. Arrived next day. All Good
07/09/14
The best value parcel posting service that I know !
07/09/14
Good service
07/09/14
no comment
07/09/14
no comment
07/09/14
no comment
07/09/14
My parcel was not collected, no apology or contact, not collected the next day, tried re-booking online but impossible as site will not let
07/09/14
Perfect ... Thanks
07/09/14
You cannot improve on the service I have received (x2)last week.You turned up when you said you would and delivered next day as organised.
07/09/14
Very, quick easy and convient
07/09/14
You were fine - City Link were not. Wouldn't pick their option next time.
07/09/14
Good price and service, recommended
07/09/14
nice easy interface to use
07/09/14
no comment
07/09/14
no comment
07/09/14
no comment
07/09/14
no comment
07/09/14
Perfect in every way,thank you
07/09/14
no comment
07/09/14
N/A
07/09/14
Good service collected on time
07/09/14
All went very smoothly - definately would use you cheeky little monkeys again :-)
07/09/14
no comment
07/09/14
My first experience and everything was fine
07/09/14
Good software and good coms
07/09/14
Very efficient service.Will definitely use again.
07/09/14
A fantastic service with competitive pricing. I use Parcel Monkey all the time and will continue to do so.
07/09/14
