We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,252 reviews.
Pick up and delivery very satisfactory
28/08/14
It would be useful if the collection time could be given. Perhaps an email one hour before?
28/08/14
no comment
28/08/14
Fantastic service and reasonably priced, easy to arrange and track, would definitely use again!
28/08/14
parcel arrived. good. website to place order said wanted to keep cr card details as had used before which i hadnt. not happy
28/08/14
no comment
28/08/14
I was happy with the timing, however my parcel was dirty inside with sand. I don't think I will use your services in the future anymore.
28/08/14
no comment
28/08/14
Excellent customer service
28/08/14
Always pleased and have never had a problem
28/08/14
I paid for next day guaranteed delivery on a Thursday evening. It was picked up on the Friday but wasn't delivered until Tuesday!
28/08/14
no comment
28/08/14
Good value for money excellent
28/08/14
Great prompt service as usual
28/08/14
no comment
28/08/14
no comment
28/08/14
I ordered a next day delivery and it took 2.
28/08/14
no comment
28/08/14
Good value - delivered on time
28/08/14
Service delivered as described at a reasonable price, improvement through better pricing
28/08/14
very speedy and efficient delivery of the package
28/08/14
No comment left by this customer.
28/08/14
No comment left by this customer.
28/08/14
good service
28/08/14
All very easy - no problems
28/08/14
perfect
28/08/14
Flawless transaction and service. Saved me money on parcelforce.
28/08/14
No comment left by this customer.
28/08/14
easy to use service
28/08/14
poor customer service, no proactive solution when one of the couriers lets you down.
28/08/14
PM3026593 collection was confirmed.In all day from 07:00-19:00 no collection. Collected the following day!
28/08/14
No comment left by this customer.
28/08/14
no comment
28/08/14
no comment
28/08/14
no comment
27/08/14
no comment
27/08/14
Very poor. Had text alert to confirm order & confirm pick up date. I asked lady at pick up address to be in. You failed to turn up
27/08/14
great service as promised and delivery on time i will use again .
27/08/14
no comment
27/08/14
Excellent!
27/08/14
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