We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,803 reviews.
No comment left by this customer.
24/08/14
No comment left by this customer.
24/08/14
Item was collected and delivered the next. Cant comment further as not at collection or delivery point, tracking was good online.
24/08/14
fantastic, fast no fuss highly recommend :)
24/08/14
First time user- excellent - big heavy parcel Newcastle to Guernsey - easy!
24/08/14
My parcel wasn't uplifted and I have no idea why? I would like it uplifted as soon as possible please.
24/08/14
return address should be mine, not yours
24/08/14
Five star service all round. Thank you!
24/08/14
You didnt let me know when will you come to my home to collect the Parcel. So, I waited untill 16.45 to give you it, so it was wasting time
24/08/14
Nothing wrong with your service though web site said you would supply labels on collection, but didn't. Very good overall!
24/08/14
No comment left by this customer.
24/08/14
I can't fault your service in any way . Prices are very good , collection & delivery has been excellent.
24/08/14
My parcel too longer than expected. The parcel was slightly damaged. Tracking didn't work properly. Not that satisfied at all!
24/08/14
no comment
24/08/14
Not long enough to raise complaint over damage.
23/08/14
Great service and very easy to use.
23/08/14
no comment
23/08/14
no comment
23/08/14
it was really easy to use parcel monkey and everything went perfectly - thanks
23/08/14
Very quick & polite delivery man
23/08/14
great service you also taped my boxes where they had broken thanks for all
23/08/14
Great service. Thanks!
23/08/14
no comment
23/08/14
Booking the service was very easy. next day delivery was a great help.Vendor forgot to put label on parcel monkey did,great service
23/08/14
highly recommend thanks
23/08/14
no comment
23/08/14
Good service. I'm satisfied, thanks.
23/08/14
no comment
23/08/14
Please make sure that the info about the printing or not printing the label is consistent through all your system and emails. Its confusing.
23/08/14
excellent easy to use service!
23/08/14
The whole process was smooth and problem free, well done!
23/08/14
no comment
23/08/14
was collected on time, very helpful driver and a great price
23/08/14
Collected parcel in good time. Tracking info and delivery timing excellent!
23/08/14
no comment
23/08/14
I find the site so user-friendly and have always had a good service from you company. Improvement is not possible :-)
23/08/14
Notification of parcel has been delivered.
23/08/14
The driver dropped the marble slab before getting it in his vehicle and apparently swore at a female customer. he then drove off
23/08/14
no comment
23/08/14
no comment
23/08/14
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