We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,804 reviews.
Superb service and value for money, thank you
19/08/14
Was ment to be collected on Wednesday, did not turn up till Friday evening??? No contact could be made with PM or DX - POOR SERVICE ALROUND
19/08/14
No comment left by this customer.
19/08/14
Simple and reliable.
19/08/14
No comment left by this customer.
19/08/14
No comment left by this customer.
19/08/14
One parcel has not been lost and one took 3 weeks
19/08/14
good service and good value - would be even better with time slots for collection.
19/08/14
No comment left by this customer.
19/08/14
Excellent service. 5 Star
19/08/14
No comment left by this customer.
19/08/14
No comment left by this customer.
19/08/14
An appoximate pick up time would be helpful - simply morning or afternoon would be an imporvement and a 2 hour 'time window' would be great
19/08/14
parcel pick up and delivery excellent, I always use this courier.
19/08/14
Easy to use parcel delivery service with a good choice of carriers & prices.
19/08/14
fast, cheap, great work
19/08/14
Fast pick up and early morning delivery, plus great value
19/08/14
Excellent service as usual, the only point is it would be good to have pick up tin detail as early possible
19/08/14
no comment
19/08/14
in the past i have used you and if the pick up didnt happen the person came next day without need to re book
18/08/14
Top Banana
18/08/14
always good service
18/08/14
It was a straightforward and simple delivery well executed.
18/08/14
no comment
18/08/14
no comment
18/08/14
Great
18/08/14
no comment
18/08/14
Courier - the courier didn't turn up, and was supposed to be next day delivery. It infact took 2 working days to deliver.
18/08/14
Day 1 collection missed as driver came to early. Day 2 he did not show. Day 3 a 2nd driver came after already collected! Courier at fault
18/08/14
Good service thanks
18/08/14
Great first time user. Really simple to administrate.
18/08/14
Love the new system of not having to put in parcel Dimensions
18/08/14
Thanks your great.
18/08/14
no comment
18/08/14
no comment
18/08/14
no comment
18/08/14
You didnt another courier, I have 2 customer complaints and with no respoce from you. VERY VERYT POOR
18/08/14
no comment
18/08/14
My parcel should have taken 2 days to arrive at its destination instead it was 3
18/08/14
Your website payment was difficult to arrange and the PayPal link failed, customer service great, but delivery driver bashed parcel to bits
18/08/14
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