We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,252 reviews.
excellent service
29/08/14
no comment
29/08/14
I wasn't provided with a collection time
29/08/14
great to be able to leave parcel in porch for collection if I'm not in to pass on parcel in person.
29/08/14
no comment
29/08/14
Our parcel was not picked up on the day booked, instead was a day late, not the 1st time this has happened either, very disappointed :(
29/08/14
Very impressed! Collected on time! Will definately use you again!
29/08/14
no comment
29/08/14
As always, the parcel arrived bang on time
29/08/14
collected and delivered without fuss
29/08/14
Should have picked up on 21st or 22nd August but was not picked up 'til 26th….! Bank holiday accepted.
29/08/14
No comment left by this customer.
29/08/14
From my experience I find your service very efficient and convenient as all parcels are collected from my house, without any delays.
29/08/14
No comment left by this customer.
29/08/14
No comment left by this customer.
29/08/14
No comment left by this customer.
29/08/14
good as always
29/08/14
No comment left by this customer.
29/08/14
No comment left by this customer.
29/08/14
No comment left by this customer.
29/08/14
Great service! Used City Link again even though they let me down last time but they came up trumps and I received an excellent service!
29/08/14
Easy website and cheaper than going direct to parcel force. Super speedy next day delivery. Great service
29/08/14
Great service. Uses reputable couriers. Would have been nice to recieve email confirmation of my item arriving
29/08/14
failed to collect on arranged day
29/08/14
Parcel never collected. I want my money back
29/08/14
no comment
28/08/14
All good except tel no of City Link given is not in service. Also I do not like how the 'We have detected ...' Box comes up.
28/08/14
Courier says on the tracking system that it leaves cards but a common complaint is that it never does which is very misguiding & not right
28/08/14
Unfortunately my parcel was dropped or knocked and the package inside was damaged.
28/08/14
no comment
28/08/14
Have used parcel monkey on 3 occasions up to now and service as been excellent with no hitches at all , would definitely recommend
28/08/14
no comment
28/08/14
Not much to criticise, it all went very well. Printing of labels could be made easier.
28/08/14
no comment
28/08/14
Very Good, Excellent professional service. Thankyou from a very satisfied customer.
28/08/14
Courier messed me around and failed to collect parcel, wasted a day waiting in for driver.
28/08/14
no comment
28/08/14
no comment
28/08/14
no comment
28/08/14
very good trouble free service
28/08/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
