We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,804 reviews.
No comment left by this customer.
18/08/14
No comment left by this customer.
18/08/14
No comment left by this customer.
18/08/14
No comment left by this customer.
18/08/14
unable to track this item ! took 6 days !
18/08/14
No comment left by this customer.
18/08/14
The price offered increased dramatically once postcades were added. The pick up was a day late and there was no reason given by the carrier.
18/08/14
It would help if a more specific time - even just morning or afternoon - were given for pickup, rather than just a day.
18/08/14
Wasn't clear if parcel was being picked up, couldn't go back to customs details and tracking no was wrong
18/08/14
You left behind the pro-former invoice prepared to go with the NZ parcel
18/08/14
Horrible service. Booked delivery for 7.50 am, the person called me at 9.30 saying he has arrived.i was at work already! Didn't get refund
18/08/14
Charges for actual weights of package, rather than the first 10kg being the same price.
18/08/14
Great service at fair price
18/08/14
Very Good and easy to use. Will use from now on every time!!
18/08/14
Nothing to improve all good thanks
18/08/14
Collected on time and delivered the next day without fuss by City Link. Great stuff :-)
18/08/14
No comment left by this customer.
18/08/14
No comment left by this customer.
18/08/14
simple and easy to arrange and do, parcel succesfully delivered
18/08/14
nice easy quotation system easy to following a good range of comparisons
18/08/14
no comment
18/08/14
no comment
18/08/14
no comment
18/08/14
First class
17/08/14
no comment
17/08/14
Parcel still undelivered 1 week after it has been picked up and should have been delivered within 2-3 days
17/08/14
no comment
17/08/14
thank you x
17/08/14
no comment
17/08/14
I would just like to say your service is amazing and so easy to use. I will be using your services very soon.
17/08/14
Courier polite, knocked clearly and signed all paperwork. Arrives at a similar time since using you 4 times.
17/08/14
no comment
17/08/14
Prices good but I always have problems explaining to the P.O. what they need to do, sometimes they deny all knowledge and i try another PO!
17/08/14
no comment
17/08/14
Collection fast, delivered fast. Thank You
17/08/14
Excellent and helpful comparison, delivery was also prompt.
17/08/14
First time using this service, very satisfied! Thanks!
17/08/14
no comment
17/08/14
no comment
17/08/14
No comment left by this customer.
17/08/14
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