We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,804 reviews.
No comment left by this customer.
20/08/14
It all went very smoothly. Thank you.
20/08/14
Expecting next day delivery and ended up being 5 days, tracking = parcel had been collected and sat waiting delivery 1st attempt for days.
20/08/14
No comment left by this customer.
20/08/14
No comment left by this customer.
20/08/14
Only had 1 problem due to a tracking system not working in Canada, just ensure couriers update correctly and promptly and I will be happy
20/08/14
x
20/08/14
excellent service
20/08/14
This is the third time we have used your service. Excellent each time.
20/08/14
3 collections, 3 problems with Courier and Parcel Monkey refuse to take responsibility even though it is YOU my money was paid to!
20/08/14
offered 3 business days to kampala; delivered lunchtime on the 3rd business day; less than half cost of the competition...
20/08/14
great service and cost fast shipping
19/08/14
Great service and good value
19/08/14
Super fast delivery, 2 days to arrive in New York, impressive!
19/08/14
Really could do with having manned phones
19/08/14
Just perfect. picked up the day and fast shipping.Thank you from Spain
19/08/14
No problems with collection or delivery cheers
19/08/14
Fast delivery. Amazing service!
19/08/14
Excellent service, suggest that it might be useful if DX Couriers issued a tracking reference should the delivery needs to be queried
19/08/14
This parcel was sent to BB7 4JS instead of HP3 8QU!!! only due to honesty of recipient that we retrieved it.Courier useless.
19/08/14
no comment
19/08/14
Good service, had no problems. Thanks again.
19/08/14
Carrier arrived late. Next day delivery was day after. Courier asserted customer was out - she said otherwise. Lost sale. Compensation?
19/08/14
no comment
19/08/14
the 8:00 - 6:00 collection time is difficult, the time slot for collection should be reduced or the collection service trackable
19/08/14
A fast and efficient service at an excellent price
19/08/14
no comment
19/08/14
Excellent service. Affordable and very fast. My customer was delighted.
19/08/14
Parcel NOT collected and NO phone call of explanation - WHEN will it be collected!!!!!!!!!!!! Very unhappy
19/08/14
motor cycle turned up for 5kg parcel said I would be contacted to arrange a vehicle collection as parcel was too large
19/08/14
Excellent, collected and delivered parcel as stated.
19/08/14
Delivery driver was rude on collection and reluctant to sign for the parcel.
19/08/14
Courier didnt arrive to collect on the agreed date. I re-booked and the item was collected next day. Courier also arrived the following day!
19/08/14
Sent on Wednesday, arrived Tuesday. No mention of bank holiday in france. 1 parcel arrived damaged with items missing.
19/08/14
A*
19/08/14
No problem top service
19/08/14
Great service:) easy and clear website! Thank You!
19/08/14
no comment
19/08/14
Parcel to Norway. No problems at all. Large, awkward parcel arrived intact and on time. Happy customer!
19/08/14
Love this service!
19/08/14
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