We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,476 reviews.
no comment
04/09/14
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04/09/14
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04/09/14
I was not impressed at all with the level service from DX Freight. 3 failed collections + 3 phonecalls to resolve not one apology from staff
04/09/14
my parcel was supposed to be collected on tuesday but its still here
04/09/14
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04/09/14
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04/09/14
Easy to follow website. Price competitive. Friendly courier. Could have done with having a two hour time slot.
04/09/14
late collection & delivery + 1 of 3 items not delivered
04/09/14
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04/09/14
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04/09/14
Very competitive price and everything went smoothly.
04/09/14
A brilliant service all round , cheap and really well organised. 5 ***** + from me!
04/09/14
No comment left by this customer.
04/09/14
No comment left by this customer.
04/09/14
Great service, thanks
04/09/14
An estimated time if pick up would be good
04/09/14
Absolutely excellent price, speed and service. Thank you
04/09/14
No comment left by this customer.
04/09/14
No comment left by this customer.
04/09/14
Parcel Monkey good. Courier absolutely appalling. Didn't turn up. Came late. Came for parcels when already picked up.Divest yourself asap
04/09/14
Deliver on the day specified - not three days later and better communication with customer for delivery time
04/09/14
I love you guys. x
04/09/14
Waited 5 days for it to be picked up by Courier. Appalling service all around.
04/09/14
Very prompt collection... Brilliant service
04/09/14
No comment left by this customer.
04/09/14
Absolutely would use you every time,from booking parcel monkey to delivering my parcel,a very smooth transaction.10/10.Thank you.
04/09/14
No comment left by this customer.
04/09/14
Great service and a fraction of the cost of going to the post office
04/09/14
No comment left by this customer.
04/09/14
Easy website. Good communications. Reliable couriers. Collection / delivery as promised. Will definitely use again
04/09/14
No comment left by this customer.
04/09/14
Great Service
04/09/14
No comment left by this customer.
04/09/14
No comment left by this customer.
04/09/14
Just keep up the good service.
04/09/14
Collected within minutes. Excellent service. recommended.
04/09/14
Delivered on time and at a good price.
04/09/14
Unfortunately Courier failed to collect one 'next day delivery' for two consecutive days. Like parcel monkey. Hate Courier.
04/09/14
Courier Completely Smashed the Goods Up :-(
04/09/14
