We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,802 reviews.
Good value and easy to use website.
27/08/14
Great job - quick, easy and super efficient
27/08/14
The first time I had used the service so wary of what to expect. Everything went like clockwork. Thanks
27/08/14
No comment left by this customer.
27/08/14
Good service thank you
27/08/14
Great service, reasonably priced would recommend to friends
27/08/14
Fantastic service, collected at 5.30 and delivered at 11.30 next day. Thanks
27/08/14
No comment left by this customer.
27/08/14
No comment left by this customer.
27/08/14
Very poor. Wouldn't order again.
27/08/14
Easy to use service. Everything went as expected
27/08/14
1st class again
27/08/14
I was emailed that collection would be 'next day.' That's vague; could we not be told 'before noon', or 'afternoon?' Parcel delivery prompt.
27/08/14
No comment left by this customer.
27/08/14
No comment left by this customer.
27/08/14
No comment left by this customer.
27/08/14
No comment left by this customer.
27/08/14
This time Courier let me down. The driver made up some pathetic excuse for not bothering. NOT HAPPY.
27/08/14
Courier came at 8am we do not open until 9am no card left so we had to book for the following day.
27/08/14
Parcel collected and delivered on time, Thank you Parcel Monkey you helped me win my last contract!
27/08/14
Better integration with your courier provider. We had a missed collection, and we're not notified. One day late.
27/08/14
UK to Sicily, Italy parcel, done this many times, always states 3 days, always takes 7 or 8, but always arrives! Thanks!
27/08/14
an excellent service and grate value for your money shall definatley be using you again. thanks
27/08/14
No comment left by this customer.
27/08/14
No comment left by this customer.
27/08/14
No comment left by this customer.
27/08/14
No comment left by this customer.
27/08/14
As always an excellent service
27/08/14
No comment left by this customer.
27/08/14
Great service great price only downfall was no time slot for collection
27/08/14
No comment left by this customer.
27/08/14
My parcel is lost! Those are my PhD thesis.
27/08/14
No overnight or early morning service available for package of 3m +. Great service from Parcel Monkey though.
27/08/14
brilliant service and fast efficient
27/08/14
this delivery failed on 2 occasions due to driver hours,i received no notification of this, service appalling,no compensation offered
27/08/14
Try not fraudulently attempting to dodge terms and conditions laid out by the services you offer. Money grabbing scumbags.
27/08/14
excellent service and friendly couriers. will definitely use again.
27/08/14
Courier haven't collected TWICE now, ridiculous!
27/08/14
Excellent service as always - I've not yet experienced a problem with a delivery
27/08/14
The payment was taken quickly and picked up within a couple of hours. Thanks
27/08/14
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