We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,252 reviews.
Would be good if parcels could be left in a secure place for collection.
01/09/14
Very easy process and a great price.
01/09/14
Great price, great service and on time delivery
01/09/14
Easy to use web site, with full tracking information great A+++++++++++++++++++++++++++++
01/09/14
Very promising as explained in the tin. Happy to use your service again in the future and would recommen to everyone. Cheap and best.
01/09/14
No comment left by this customer.
01/09/14
pick up was a day late, i stayed in all day and no show from courier, this wasted my day and annoyed my customer. wont use again
01/09/14
Instructions including gate code for collection in my absence not passed on in full to driver (message truncated) - luckily I was home.
01/09/14
The parcels had clearly been handled very roughly, as when they arrived the packaging was all but destroyed.
01/09/14
very unfriendly service,parcel delivered 300km from reciver addresse, reciver need to pay second time at collection point
01/09/14
PICKUP ON TIME
01/09/14
Everything was great - thank you.
01/09/14
Parcel was booked to be picked up on Tue 26 August but after 3 phone Wasn't picked up until Thur 28. Driver said he was new, No excuse.
01/09/14
No comment left by this customer.
01/09/14
Good service in all aspects. Will use again.
01/09/14
No comment left by this customer.
01/09/14
Collection time (gap) could do with narrowing a bit - whole day spent waiting around.
01/09/14
Great service well done :)
01/09/14
Very happy with the service, the only thing i can think of is maybe a text in the morning to say roughly when the parcel will be collected
01/09/14
No comment left by this customer.
01/09/14
No comment left by this customer.
01/09/14
Cost and ETA of courier
01/09/14
Very good and friendly :)
01/09/14
Great
01/09/14
Very good and great value for money.
01/09/14
Parcel was collected the day after collection date. And as still not bee delivered. No card stating delivery as been tried.
01/09/14
I was very impressed with the service from Parcel Monkey. The collection was on time & the price was very reasonable compared with others!!
01/09/14
Item picked up and delivered in the time promised, the item was fragile and arrived safely. Thanks!
01/09/14
The tracking code did not work. The driver was good and item was delivered once collected.
01/09/14
No comment left by this customer.
01/09/14
No comment left by this customer.
01/09/14
parcel delivered promptly and no fuss. will use parcel monkey again
01/09/14
PM are unreliable and untrustworthy- after numerous phone calls- incredibly hard to contact- a parcel was collected 3 days late,
01/09/14
No comment left by this customer.
01/09/14
I found the service prompt, and I liked the fact that I could trace my parcel.
01/09/14
Very pleased with your service will use you again
01/09/14
No comment left by this customer.
01/09/14
No comment left by this customer.
01/09/14
Easy to use website. Ordered, printed label, collected at door! Simple! International delivery so cannot comment on that as yet.
01/09/14
prompt ...easy....!!
01/09/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
