We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,252 reviews.
Excellent, organised and reliable service. I cannot fault the service I received.
03/09/14
Good level of service thank you.
03/09/14
Can't think of anything else you could do
03/09/14
very good service with parcelforce. would highly reccommend!
03/09/14
excellent service
03/09/14
Price & Delivery service second to none, just need to fix time slot for pick ups had to wait in until 3pm be fore we could go out
03/09/14
No comment left by this customer.
03/09/14
All good, don't change anything as it all works great. Thanks
03/09/14
2nd tie in a row dx didn't turn up on the day specified without any communication
03/09/14
When booking you have to submit an email adress, and later you have to fill in details of sender and receiver. Why you need to do the first?
02/09/14
awesome
02/09/14
Great, fast service
02/09/14
Update City Link phone number and remove 'we have detected ...' box.
02/09/14
great service
02/09/14
Excellent service - great price! Have used before; will use again!
02/09/14
As always excellent service
02/09/14
Very pleased with the service my Item was collected and delivered on dates and time stated. Will use again Many Thanks.
02/09/14
No one bothered to turn up for 2 days, had to rebook and was ill extend on the 3rd day which was 1 day after it should of been delivered.
02/09/14
good service and fast for really cheap price
02/09/14
Make sure the parcel tracking info from the provider (ie City Link) is up to date
02/09/14
no comment
02/09/14
You where 24 hours late and I paid for guaranteed 24 hour delivery, not happy as I now have negative feedback on my eBay
02/09/14
no comment
02/09/14
Great service where others failed to supply a simple transfer of goods. Will use again and recommend to others.
02/09/14
no comment
02/09/14
it would be great to be given a ti
02/09/14
thank you once again for a great service, i never have any problems getting my parcels to my family in jersey with parcl monkey, well done..
02/09/14
pleased to have an e-mail on the day to remind me of the collection.
02/09/14
no comment
02/09/14
Terrible communication to speak to someone and in the end my collection didn't even appear. A days work was lost waiting + a fortune on call
02/09/14
All great......... Excellent job, thanks
02/09/14
All fine.
02/09/14
Brilliant. So easy to use. I'd definitely recommend it 5*
02/09/14
no comment
02/09/14
no comment
02/09/14
no comment
02/09/14
Very pleased, easy to use and a well laid out website. You've gained a customer for life! many thanks!
02/09/14
Booked next day delivery for 3 parcels, 3 different destinations. Not one made it!!
02/09/14
I ordered next day and it took two days.
02/09/14
Great service
02/09/14
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