We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,476 reviews.
fanfastic
13/10/14
No comment left by this customer.
13/10/14
very decent service. 5 stars.
13/10/14
No comment left by this customer.
13/10/14
No comment left by this customer.
13/10/14
No comment left by this customer.
13/10/14
ALWAYS AWESOME SERVICE FROM DRIVERS & THE DEPOT STAFF AT GAERWEN 1ST CLASS ALL ROUND
13/10/14
Service from Courier great as normal. Service from Parcel Monkey customer support non existent; 2 tickets raised system dated as 1970
13/10/14
Having a time slot for collection/delivery is the only improvement I can suggest. Very good service overall.
13/10/14
best service I have used so far
13/10/14
Thank you for a quick and efficient service, I needed to get a parcel to my Mum and this was excellent
13/10/14
insurance was confusing had to pay 15 but computer and tv not covered ????
13/10/14
Service was fantastic. Placed the booking and paid for the service. Items collected following day and delivered the day after. Fantastic!
13/10/14
No comment left by this customer.
13/10/14
The parcel arrived within the dates specified which was marvellous but according to the tracking it is still in the distribution depot.
13/10/14
No comment left by this customer.
13/10/14
Faultless service. My only problem was I couldn't print off labels as I don't have a printer but the ebayers wrote on the parcel instead.
13/10/14
Excellent service very pleased 5*****
13/10/14
No comment left by this customer.
13/10/14
every thing went well
13/10/14
No comment left by this customer.
13/10/14
Very fast and safe chipping😊 many thanks😊
13/10/14
It would be good to have a menu choice of level of insurance to chose from.
13/10/14
very good no problems with the service and speed of delivery
13/10/14
Collected and delivered on time
13/10/14
Parcel monkey were great. Delivery firm not so good, with very badly damaged item. Would not recommend DX again.
13/10/14
Good parcel search website and blazing fast delivery with parcel-force.
13/10/14
My items arrived at the destination broken despite my securely bubbling wrapping, putting a note onto courier, personally speaking to driver
13/10/14
No comment left by this customer.
13/10/14
Fantastic as always
13/10/14
Picked up. no issues.
13/10/14
Great service was very useful being able to send parcel from an address other than registered bank address!!!
13/10/14
i have used your service several times now..superb service and cheap.excellent ,keep it up...
13/10/14
great service but it would be very conveneant if we could get the courier to offer a pick up window of 2hours rather than all day
13/10/14
No comment left by this customer.
13/10/14
No comment left by this customer.
13/10/14
Fantastic AGAIN! This is the very best on line shipping service.. anywhere! I will be back!!! ;)
13/10/14
very pleased got great service
13/10/14
No comment left by this customer.
13/10/14
Parcel was not collected on day arranged. I had to contact local Parcelforce office- They had not given job to a driver. Collected next day.
13/10/14
