We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,813 reviews.
It would be helpful if a cvollection/delivery window of time could be sent. Otherwise- perfect. Thank you.
16/10/14
Everything went according to plan.
16/10/14
good service
16/10/14
I was very happy with it all...from the picking up parcel to it's destination, so thank you and I will be using your services again.
16/10/14
5 star
16/10/14
Booked ParcelForce Express48 on Friday, delivery wasn't completed until Thursday...
16/10/14
I did not get any tracking nr for my orders
16/10/14
great service will use again
16/10/14
Dependable as ever!
16/10/14
The parcel collection was trouble free and everthing went to plan.
16/10/14
Smooth process from booking to collection.
16/10/14
No comment left by this customer.
16/10/14
No comment left by this customer.
16/10/14
superb thank you
16/10/14
No comment left by this customer.
16/10/14
parcel not collected, no response from you, sorted out with delivery company myself, very poor service
16/10/14
No comment left by this customer.
16/10/14
Parcel still not collected on second time of booking
16/10/14
No comment left by this customer.
16/10/14
excellent service
16/10/14
When we booked we asked if the parcels could be left with a neighbour if not at home, NOT in our porch. However this is where it was left!
16/10/14
it was perfect. the tracking details could have been a little more up to date.
16/10/14
Very good service, quick and hassle free
16/10/14
No comment left by this customer.
16/10/14
No comment left by this customer.
16/10/14
I can't think of any improvements! excellent service.
16/10/14
All great thanks
16/10/14
No comment left by this customer.
16/10/14
The online booknig service was straightforward and efficient and the collection was timely.
16/10/14
id never use you again as one parcel got sent to nexr door and they sighn it in a false name luckily the chap retrieve it back
16/10/14
No comment left by this customer.
16/10/14
Good service
16/10/14
collection and delivery okay. Was unable to track my parcel because incorrect shipment number provided by you. Had to call courier directly
16/10/14
Excellent picked up from Ipswich and delivered to liverpool within 24 hours.
16/10/14
Good service; no issues at all. Would say it would have been nice to have sms updates on status. Otherwise will use again.
16/10/14
The collection is fast and correct. However, I haven't received the parcels due to Address Problems. Why and what is the problem?!
16/10/14
lost and unable to get proof of delivery
16/10/14
no comment
16/10/14
no comment
16/10/14
very good but I would never use you for city link again after it took them 6 weeks to deliver 5 parcels last time. they are the worst!
16/10/14
