We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,248 reviews.
no comment
29/09/14
The parcels turned up about 20 days later than schedule, damaged and one of them is missing, i was expecting a lot more from parcel monkey
29/09/14
Worked very well for me at an affordable cost, not much you can do to improve on a service that does exactly what it should.
29/09/14
NEED MORE SPECIFIC COLLECTION TIME. telling me it will be collected on Monday is useless.
29/09/14
A very efficient service, well done.
28/09/14
This delivery was very good, BUT when I have a problem with a delivery your service is Sxxx. I should be able to speak to someone.
28/09/14
Parcel arrived safely . Thank you
28/09/14
Unfortunately I can't help with ways to improve your service as it was absolutely perfect from start to finish,Your driver was fantastic too
28/09/14
Great service
28/09/14
Very good collection and delivery of the parcel and price fairly reasonable.
28/09/14
Top class service
28/09/14
No problems - pick up and drop off at a reasonable price - Thank You.
28/09/14
no comment
28/09/14
Amazing job done by the operatives . I appreciate their wonderful job.
28/09/14
no comment
28/09/14
No one has bothered to reply to my complaint and I will never be using this service again, poor customer service and very unprofessional.
28/09/14
no comment
28/09/14
I'll be using you again soon
28/09/14
no comment
28/09/14
no comment
28/09/14
hilo i am a tank yo frim de bittom ov mi art 5 steer sovis god nite
28/09/14
very good
28/09/14
Very good service, no need for improvement. Cheap, quick and easy. Would Definately use again. xx
28/09/14
Can't fault it, pickup was nice and early and next day delivery too, fantastic
28/09/14
great price & everything ran like clockwork
28/09/14
The Parcel arrived in good form as it left, but It was a day later than expected. Originally I had ordered and paid for a 24 hour service.
28/09/14
no comment
28/09/14
no comment
28/09/14
no comment
28/09/14
No comment left by this customer.
28/09/14
quick delivery thanks
28/09/14
Paid on Sunday eve, got my package on Tuesday! Great service!
28/09/14
No comment left by this customer.
28/09/14
no dialog....dramaaaaaa
28/09/14
No comment left by this customer.
28/09/14
Good service to find the cheapest courier
28/09/14
Good price, on time delivery, no problems.
28/09/14
A text an hour prior to collection would be a good idea? Or a time slot
28/09/14
Used parcel monkey because cheapest quote. Easy to use website and good customs form procedure.
28/09/14
trouble free booking and delivery. top marks
28/09/14
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