We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,476 reviews.
promptly delivered, thank you
15/10/14
Item booked for collection on 8th October.still not collected by the 12th so rebooked for collection on the 13th.still not collected by the
15/10/14
A*
15/10/14
Very happy with this transaction
15/10/14
Despite being booked 5 days before, the parcel was not collected ( no attempt made). Very hard to make contact. My customer is very cross.
15/10/14
no comment
15/10/14
no comment
15/10/14
Very good service at a good price. Thank you
15/10/14
much better than the last collection
15/10/14
website is easy to use, insurance cost very reasonable
15/10/14
no comment
15/10/14
All was perfect
15/10/14
No comment left by this customer.
15/10/14
Couldn't fault it. Reasonable price, speedy collection, fast and trouble free delivery. I'll certainly be using again.
15/10/14
all went smoothly
15/10/14
fast , reliable service, difficult to find contact details
15/10/14
No comment left by this customer.
15/10/14
No comment left by this customer.
15/10/14
No comment left by this customer.
15/10/14
Good communication and reliable
15/10/14
Good price, great service
15/10/14
No comment left by this customer.
15/10/14
No comment left by this customer.
15/10/14
You didn't another courier!!!! Cost me £200 for a samday delivery!!!! Not very happy!!!!
15/10/14
Would have been helpful to have an approximate time slot for collection, otherwise very happy with your service
15/10/14
No comment left by this customer.
15/10/14
No comment left by this customer.
15/10/14
knowing a window of pick up would be good before deciding on courier.
15/10/14
I received a phone call after you had collected the parcel asking when I would like the parcel collected. Small glitches could be removed
15/10/14
No comment left by this customer.
15/10/14
No comment left by this customer.
15/10/14
very good service delivered on time excellent
15/10/14
Very Poor. Item was broken when arrived at destination. Need to pick up.
15/10/14
Tracking info was terrible, and led to a lot of unnecessary worry trying to find out where my item was.
15/10/14
very good and reliable service!! save mr money n hassle!
15/10/14
Driver said u told him it ws 1 pc when they were 7. Said he wdnt take. Went away & returned later 2take. Pls tell drivers right quantity.
14/10/14
no comment
14/10/14
You didnt even collect it, I still have it here. Suppose to be collected today, not impressed!
14/10/14
NO PROBLEMS WITH PARCEL MONKEY BUT PROBLEMS WITH CITY LINK
14/10/14
prompt delivery, parcel arrived in good conditions. very satisfied
14/10/14
