We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,813 reviews.
great service and price
30/10/14
No comment left by this customer.
30/10/14
Arranged collection 24th, never happened, rearranged for 27th, never happened, rearranged for 30th (one week scince initial booking), no joy
30/10/14
good price, good delivery time
30/10/14
No comment left by this customer.
30/10/14
No comment left by this customer.
30/10/14
No comment left by this customer.
30/10/14
Failed to turn up on the original day, reorganised for the next day. Apart from that very happy and so is the recipient of the parcel
30/10/14
No problems but unable to track parcel via emails received as no link. Has to log into PM site. Inconsistent info on packing slip too.
30/10/14
No comment left by this customer.
30/10/14
No comment left by this customer.
30/10/14
No comment left by this customer.
30/10/14
Great service & great value
30/10/14
No comment left by this customer.
30/10/14
parcel not delivered alomost nver next day , sometimes not collected, labels mixed, customer suport ony by email and very poor
30/10/14
No comment left by this customer.
30/10/14
Fantastic service and great prices
30/10/14
No comment left by this customer.
30/10/14
went without a hitch! Very good value
30/10/14
all fine
30/10/14
I am still waiting for my delivery ref PM3177548 one week later.Tracing number does not work on site
30/10/14
None collection by Courier on 3 occassions. Not able to contact Parcel Monkey on phone and their enquiry forms take days for them to reply.
30/10/14
collected 16.00 delivered by 10.00 next day. good service
30/10/14
No comment left by this customer.
30/10/14
Very easy to use, very competitive prices, and prompt collection and delivery. If I have needed assistance the Customer Service is great.
30/10/14
No comment left by this customer.
30/10/14
No comment left by this customer.
30/10/14
No comment left by this customer.
30/10/14
The delivery contact number should be an optional field as it is not always available
30/10/14
The parcel was collected on the day promised & arrived in NZ within the time promised, a collection time would improve things though!
30/10/14
Great service with home collection.
30/10/14
The pick up of my package was prompt and delivery was effected the next day, so all in all, a good experience. Thank you.
30/10/14
No comment left by this customer.
30/10/14
Thank you, thank you, thank you. Two delighted grandchildren and a very happy grandma. No improvement necessary.
30/10/14
No comment left by this customer.
30/10/14
No comment left by this customer.
30/10/14
very good
30/10/14
I am still waiting for contact from your customer service depratment regarding the non delivery of htis consignment.
30/10/14
You guys are doing a fantastic job! Keep on the goof work!
29/10/14
your service fine. waiting till 15:45 for DHL a bit annoying!
29/10/14
