We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,001 reviews.
Excellent service thank you
11/12/14
A time slot collection would be helpful
11/12/14
No comment left by this customer.
11/12/14
No comment left by this customer.
11/12/14
I had no idea what time the driver would arrive. He turned up just as I was locking up work and then he refused to sign my sheet
11/12/14
No comment left by this customer.
11/12/14
Everything as promised. Thank you
11/12/14
Very please with service. Competitive price. Picked up on day promised. Delivery presumed OK unless I hear otherwise. Will recommend
11/12/14
good
11/12/14
No comment left by this customer.
11/12/14
Easy to arrange collection and delivery, even got emailed the dispatch labels! cant be bad..
11/12/14
No comment left by this customer.
11/12/14
No comment left by this customer.
11/12/14
No comment left by this customer.
11/12/14
I can't think of one thing to complain about. Your service has been excellent every time I have used it. Keep up the good service
11/12/14
Picked up on time. Very pleasant and helpful staff
11/12/14
Arrived in 3 days. Dropped off at the Post Office but surprised they do not receive a handling fee.
11/12/14
No comment left by this customer.
11/12/14
Easy to navigate the website and find the comparison
11/12/14
No comment left by this customer.
11/12/14
would help if the courier picked the the parcel when they were meant to not the next day
11/12/14
Great service, as usual
11/12/14
unable to get any help or communication, parcel gone missing
11/12/14
No comment left by this customer.
11/12/14
very quick and accurate delivery and collection A** but there is a lack of collection information suggest working on this
11/12/14
Easy to track, and delivery up to speed.
11/12/14
No comment left by this customer.
11/12/14
very good service will always use them
11/12/14
No comment left by this customer.
11/12/14
didn't pick up the parcel on the day as indicated, instead a week later!! took the money in seconds!! hope parcel arrive by christmas!!
11/12/14
Parcel collected and delivered as described. All good
11/12/14
no problems - prompt reliable service
11/12/14
Reliable, value , great service :-)
11/12/14
Parcel delivered three days late. Where's my refund?
11/12/14
parcel sent Thursday Dec 4th. New Zealand received Dec 11th. well impressed and to send very reasonable. you have made a lot of people very
11/12/14
No problems with collection or delivery. It would be nice if there was an option to recieve an email when the parcel arrived.
11/12/14
Paid for parcel48 delivery. Took 4 working days
11/12/14
BRILLIANT SERVICE ALL ROUND I USE YOU EVERYTIME MANY THANKS
11/12/14
WHERE IS THIS PARCEL? I had to drop it off after 2 days of waiting at DX depot. Nobody has responded for my message yet. It's unacceptable.
11/12/14
No comment left by this customer.
11/12/14
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