We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,808 reviews.
great service, thanks
16/12/14
very good and cheapest service available.
16/12/14
excellent service as usual...
16/12/14
its not parcel monkeys fault but I had to phone city link twice because they didnt collect my parcels on the days they said they would
16/12/14
Updates were very slow one order otherwise excellent
16/12/14
Being non-computer literate I found the whole service very easy to use. An excellent service.
16/12/14
No comment left by this customer.
16/12/14
best service out there
16/12/14
Very good service
16/12/14
very poor as my parcel been lost
16/12/14
No comment left by this customer.
16/12/14
So far this has been a poor service. My parcel is late and untraceable. Communication is a zero.
16/12/14
No comment left by this customer.
16/12/14
No comment left by this customer.
16/12/14
Perfect Service! friendly drivers and great value! will use from now on! 10/10
16/12/14
wonderful service. simple and efficient, will be using again.
16/12/14
Excellent service. I will definitely use Parcel Monkey again.
16/12/14
No comment left by this customer.
16/12/14
What could put me off using you in the future is the poor compensation figure on golf clubs
16/12/14
the goods are were not collected the customer has cancelled his order and we want our money back
16/12/14
As always a very good and reliable service to germany.
16/12/14
This has been the poorest service i have recieved so far . YODEL were unable to cope with the parcels they were contracted for
16/12/14
good
16/12/14
I have used Parcel Monkey about 6 times and find it easy to use and price competitive.
16/12/14
Nothing to say parcles collected on time and driver very polite will use again and recomend to others
16/12/14
the parcel did not arrive on the correct day
16/12/14
my parcel said that goods were incorrectly received and were being returned yet customs in China chargef £40 so not good
16/12/14
None
16/12/14
The item has not been delivered yet. Please advise.
16/12/14
No comment left by this customer.
16/12/14
No comment left by this customer.
16/12/14
picked the parcel promptly, tried to deliver but no access, your driver called me and was impolite, I understand logistics can be hell tho!
16/12/14
Brilliant as usual
16/12/14
Used ParcelForce and found service good value and efficient but would have liked collection time - ie AM or PM - didnt collect util 5:30pm.
16/12/14
Parcel delivered safely but took a bit longer than suggested. More detailed tracking info would be helpful.
16/12/14
include place to put directions for collection on the order screen
16/12/14
No comment left by this customer.
16/12/14
No comment left by this customer.
16/12/14
Parccel wasn't collected on stated day, been told no one was in when called, when in fact waited all day, had to drop it off to depot.
16/12/14
No comment left by this customer.
16/12/14
