We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,807 reviews.
Nice and easy to use. Everything went as expected.
28/12/14
Nothing everything was spot on 10/10
28/12/14
pathetic ! I waited in from 8am to 7pm and no one collected the parcel.I send out 1000 parcels a year and have only changed to you for price
28/12/14
They have been promised me to deliver my item in 5 workings day but now after 18 days still didn't arrive, carp service. This happened twice
28/12/14
No comment left by this customer.
28/12/14
No comment left by this customer.
28/12/14
If anything I would not let people go through the whole booking system to then get to
28/12/14
first delivery was a day late, second delivery delivered to wrong address they will not hand over box police involved will be in touch soon
28/12/14
Had problem with creating label customers zip code kept transfering itself to my post code box ? was it me?
28/12/14
Prompt and you kept me well informed.
28/12/14
The tracking information was not very informative
28/12/14
Sent 22nd December, never expected it to arrive before Christmas but it did excellent service.
28/12/14
No comment left by this customer.
28/12/14
Work on ways of informing customers when a parcel will be collected - I had to wait it until 5pm for my parcel to be picked up!!
28/12/14
Good service thank you
28/12/14
No comment left by this customer.
28/12/14
No further comments, was a very easy and effective transaction.
28/12/14
No comment left by this customer.
28/12/14
Customer service is absolutely disgusting and pathetic. It is such a shame that this company have received the People Choice Award.
28/12/14
No comment left by this customer.
27/12/14
No comment left by this customer.
27/12/14
You've not even collected it yet!!!!
27/12/14
No comment left by this customer.
27/12/14
No comment left by this customer.
27/12/14
Delighted by easy-to-use website, comparisons useful. Picked up when said and delivered efficiently.
27/12/14
Good service well recommended, will use again
27/12/14
happy with service but couldnt track the package through the PM site. Will certianly try PM again
27/12/14
Very good service. A bit expensive.
27/12/14
Pretty bad considering that it was a guarantied 2 day delivery service and it is still not at its destination. It's only been 5 days thou.
27/12/14
The service was fantastic. Really pleased will use again
27/12/14
cant organise a correct pickup for type of goods. incompetence is being polite. will never use again.....
27/12/14
No comment left by this customer.
27/12/14
i havent received it yet
27/12/14
No comment left by this customer.
27/12/14
The parcel was due for collection on 19th December. The parcel was not collected.
27/12/14
Excellent again. Thank you.
27/12/14
My parcel was not collected on the day specified. It still has not been collected.
27/12/14
Parcel still not picked up. Have tried contacting everyone, to no success. Lost 2 days waiting in? Not happy.
27/12/14
No comment left by this customer.
27/12/14
No comment left by this customer.
27/12/14
