We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,991 reviews.
Good service. Good price. only improvement I could think of would be if an approximate collection time could be given, not just date.
12/01/15
3RD TIME USED PARCELL MONKEY TO USA NO BORTHER WITH THEM WILL USE AGAIN
12/01/15
would be nice to be sent a text on the morning advising of a 2 hour window of when to expect the driver as he would have his schedule
12/01/15
You need 2 things to send a parcel, measure tape & weigh scales... tape - easy, parcel scales ??? answer parcel monkey scales :0)
12/01/15
For UK parcels it seemaas to be very g
12/01/15
No comment left by this customer.
12/01/15
All as planned and advertised.
12/01/15
My parcel arrived in Singapore nine days after collection. Also, it was left outside a high rise apt, with no signatures taken for receipt.
12/01/15
No comment left by this customer.
12/01/15
Both boxes collected promptly, one delivered within the 24 hour window (as booked) one delivered late.
12/01/15
I am very pleased with the service I have had from Parcel Monkey. My parcels arrive on time every time.
12/01/15
Truly awful service. Parcel sent 2 weeks ago, no tracking info and my emails for help are ignored.
12/01/15
Parcel still not delivered after one week and no explanation; this is not a good first experience !
12/01/15
No comment left by this customer.
12/01/15
No comment left by this customer.
12/01/15
No comment left by this customer.
12/01/15
Price quoted by you was cheaper than on Parcel Force website. Everything worked as promised! Great service - will use again.
12/01/15
I'm still awaiting my package
12/01/15
No comment left by this customer.
12/01/15
No comment left by this customer.
12/01/15
No comment left by this customer.
12/01/15
Picked up in good time by Parcel Force Excellent Service
12/01/15
No comment left by this customer.
12/01/15
no problems, early collection, early next day delivery, thanks.
12/01/15
All on time and easy thanks.
12/01/15
No comment left by this customer.
12/01/15
Good as usual
12/01/15
You lost my parcel
12/01/15
Eventually good, but difficult to get questions answered. No number to call to questions would not make you my first choice in future.
12/01/15
Tracking this parcel it says awaiting collection so where is it as it was collected last week
12/01/15
everything happened as it should and you gave prompts to advise, very good
12/01/15
Good comparison with other options, fast, simple to use.
12/01/15
MY PARCEL IS STILL HERE ON THE SIDE AND NOT EVEN BEEN COLLECTED IM ANGRY
12/01/15
prompt collection, good service, thank you
12/01/15
No comment left by this customer.
12/01/15
Great service will defiantly us you again have already recommended you to friends
12/01/15
Better communication regarding tracker number and access to tracking facility
12/01/15
Instant labelling
12/01/15
No comment left by this customer.
12/01/15
Prompt delivery by Parcel Force Thanks
12/01/15
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