We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,394 reviews.
No comment left by this customer.
16/03/11
No comment left by this customer.
16/03/11
Excellent service at competitive prices. Ideal for large, awkward sized parcels. Would thoroughly recommend Parcel Monkey.
16/03/11
Exellent service always picked up the day specified at a far cheaper price than royal mail and delivered the next day ,you cant go wrong.
16/03/11
Good value and good service
16/03/11
Excellent - as usual. Collected on time and delivered promptly. Now use the service regularly.
16/03/11
YOUR AFTER SALES IS APPALING- FAR TOO MUCH RED TAPE
16/03/11
Very good service, collected by 4pm and delivered next morning before 9am. Definitely be using again
16/03/11
Very good service. Collected from my door & Delivered the day after. What more could you ask for? Recommended!
16/03/11
No comment left by this customer.
16/03/11
Spot on, won't be looking for another company.
16/03/11
Wow thanks very much! We look forward to handling more of your bookings.
Service worked as described
16/03/11
The service has improved considerably since the turn of the year. I guess that would not of been difficult as the service was very poor!!
16/03/11
No comment left by this customer.
16/03/11
No comment left by this customer.
16/03/11
No comment left by this customer.
16/03/11
Excellent and cheap - thanks
16/03/11
Courier failed to deliver as planned because they could not find the address !!!
16/03/11
Our Response: Sorry to hear this. It can sometimes happen. You can contact Citylink direct using the phone number provided in the 'My Account' section of the website next to your booking.
quick and efficient parcel picked up and delivered within the timeframe promised
16/03/11
No comment left by this customer.
16/03/11
No comment left by this customer.
16/03/11
No comment left by this customer.
16/03/11
Excellent price lovely courier
16/03/11
Thank you for your comments. We hope to see you continue using Parcel Monkey.
Fantastic price and delivered next day absolutely great will use again and again
16/03/11
No comment left by this customer.
15/03/11
super service as always!
15/03/11
Thank you, keep the bookings coming!
No comment left by this customer.
15/03/11
No comment left by this customer.
15/03/11
No comment left by this customer.
15/03/11
No comment left by this customer.
15/03/11
No comment left by this customer.
15/03/11
No comment left by this customer.
15/03/11
It's easy, great service, great prices, thanks very much.
15/03/11
No comment left by this customer.
15/03/11
No comment left by this customer.
15/03/11
No comment left by this customer.
15/03/11
Great service... I was a bit nervous to start... but these Monkey's ROCK! Thanks & 'I'll be back!'
15/03/11
Quick pickup. Only - delivered package to neighbour and person did not know.
15/03/11
A1*** cant fault anything-very well priced-drivers pleasant-delivery of items quick-buyers are impressed- I get good feedback- thanks!!
15/03/11
Cant fault you, you're fast, efficient and professional. Would recommend you to all. (..and i'm a critical person!)
15/03/11
Wow what a compliment from a 'critical person'... thanks for using Parcel Monkey and we hope you'll continue to enjoy our great value services!
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