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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,545 reviews.
Prompt collection, and delivery, so easy to use. Thanks
12/01/11
I have emailed you twice on the 5th and 6th jANUARY without the courtesy of a reply and done it the proper way via your support centre.
12/01/11
No comment left by this customer.
12/01/11
No comment left by this customer.
12/01/11
Parcel booked thru' Ciy link 14 Dec 2010, never collected, they won't answer 'phone or email, no word from you either. :-(
12/01/11
No problems that I heard of.
12/01/11
First time I have heard about your service, and it was great!
12/01/11
"nd parcel I sent before Xmas not picked up, do I get a cred please? Snow was the problem.
12/01/11
Response to queries is very slow at present, otherwise I'm a happy customer.
12/01/11
Consistently excellent
12/01/11
Prompt collection. Bit confused as to why the parcels were delivered separately but it seems that they got there.
12/01/11
You are doing a very good job.Sometimes I`ve had a problem with a courier but in general I`m happy with your service and price.
12/01/11
Excellent, picked up one day delivered next day
11/01/11
six parcels sent , none arrived next day as paid for,two still not delivered from 5th Jan, one still waiting for collection from 6th Jan.
11/01/11
Great - Thanks.
11/01/11
EXCELLENT SERVICE,WILL BE USING AGAIN.A++++
11/01/11
No comment left by this customer.
11/01/11
Parcel was collected as and when arranged.
11/01/11
deliverd on time
11/01/11
Dreadful! no collection, no communication. Collection cancelled with Courier by you. No contact. Well done, another customer lost!
11/01/11
Excellent price and service thanks
11/01/11
it would be great to get an email confirming the item has been delivered
11/01/11
PRICE IS BRILLIANT FOR NEXT DAY DELIVERY WITH CITY LINK RECOMMEND TO ALL
11/01/11
No comment left by this customer.
11/01/11
No comment left by this customer.
11/01/11
I thought your service was amazing. Instructions very easy to follow and the courier turned up as promised. would definitely recommend you.
11/01/11
Very good!!
11/01/11
No comment left by this customer.
11/01/11
Great service , very professional from start to finish , I will recommend this company in the future
11/01/11
No comment left by this customer.
11/01/11
Fast delivery to Italy, great unbeatable DHL price, will be using again.
11/01/11
Easy to book and safe payment by paypal. Picked up and deliveed on time, no bother... thanks
11/01/11
absolutely pathetic delivery company, booked for them to pick a parcel up on the 4/1/11 still havent arrived, iv rebooked with Courier
11/01/11
Big carriers could learn something from you guys, a+++++
11/01/11
No comment left by this customer.
11/01/11
Parcel delivered on time, thankyou but I wish you would respond to a problem with another one that I e-mailed you about a week ago..
11/01/11
super service
11/01/11
Far and away the worst customer experience I have ever had. No phone number. No response to repeated emails. A complete shambles.
11/01/11
No comment left by this customer.
11/01/11
more specific times would be an advantage, but other than that keep up the good work!
11/01/11
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