We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,859 reviews.
A++++++++++++++
23/04/11
Sometimes, especially at weekend, it is very frustrating that it is not possible to speak to a human, weekends not even an email reply
23/04/11
EXCELLENT Pick up on time delivery on time perfect what more can you ask for,
23/04/11
Very pleased with the service, couldnt ask for more
23/04/11
missed the first day collection couldnt wait in all day, 2nd day good service
23/04/11
Good service, simple to process, great prices, good tracking facility
23/04/11
No comment left by this customer.
23/04/11
excellent service as always. many thanks!
23/04/11
Good service however the DHL delivery does not record the progress correctly.
23/04/11
great service + easy package tracking cheers .
23/04/11
No comment left by this customer.
23/04/11
easy to use prompt collection and delivery thanks
23/04/11
VERY CHEAP RELIABLE COURIER DELIVERY SERVICE - BEST PRICE FOUND ON THE INTERNET AND EXCELLENT SERVICE A++
23/04/11
No comment left by this customer.
23/04/11
It would help if you showed the max dimensions / weights against each service offered.
23/04/11
Good fast pick up n delivery
23/04/11
I am new to your service and have sent out 2 parcels up to now. All has gone as promissed up to now.
23/04/11
Ordering process is straightforward, my parcel was collected and delivered as expected. Will certainly use you again.
23/04/11
time to delivery was 3 days when it said it would be 2 days - otherwise fine - thanks.
23/04/11
Good rapport with the pick up guy, parcel delivered quicker than expected, many thanks
23/04/11
great service, great price, my fraigle parcel arrived safe and sound. fantastic
22/04/11
No comment left by this customer.
22/04/11
Great service very reliable and helpful
22/04/11
no problem at all with parcel monkey, bit of trouble with city link not turning up to collect tho
22/04/11
excellent service, thank you.
22/04/11
No comment left by this customer.
22/04/11
Brilliant, picked up perfectly and delivered perfectly
22/04/11
Have used you several times now & cannot fault the easy to use website & speed of arrangements!!
22/04/11
No comment left by this customer.
22/04/11
First time i used parcel monkey and was very pleased! Would haved liked to have received an email with the DHL tracking number though.
22/04/11
did what you said on the tin great
22/04/11
Good service again
22/04/11
No comment left by this customer.
22/04/11
excellent, 1st class
22/04/11
Very easy to book, quick pick up and delivery, delighted with service, thank you.
22/04/11
No comment left by this customer.
22/04/11
No comment left by this customer.
22/04/11
Palet collected on time OK. Delivered damaged by surly driver who insisted the pallet be stood on its end.
22/04/11
No comment left by this customer.
22/04/11
outstanding service. thankyou
22/04/11
