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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,762 reviews.
STILL waiting for refund on 4 parcels paid for but not collected in DECEMBER!!! Talking with your CEO on Tuesday (Alan Brown fyi)
24/01/11
No comment left by this customer.
24/01/11
The only thing I would like to see an exact collection time. But Parcel Monkey is the only parcel company i'll ever use.
24/01/11
No comment left by this customer.
24/01/11
it would be good to keep previous quotes in the account area
24/01/11
No comment left by this customer.
24/01/11
EXCELLENT, FIRST CLASS, WILL USE AGAIN SOON!!
24/01/11
Collected and delivered on time. Last minute price surprise on one of the packages because the address was 'off the beaten track'.
24/01/11
No comment left by this customer.
24/01/11
Picked up on time and droped off on line the price is ok could be a bit cheaper overall very happy with the service thanks allot
24/01/11
I was happy with the service but tracking would have been helpful as buyer left no feedback so unsure about there experience if received ok?
24/01/11
good quick pick up - hassle free - will happily use again
24/01/11
Very good service. Will use again. Thank you.
24/01/11
The parcel was picked up late Monday and it was delivered to Mum in Canada Thursday for her birthday we were amazed it got there so quickly
24/01/11
Very Poor. Two items were not collected, I had to rebook, was not even told items were not collected. Not your normal standard.
24/01/11
This was totally brilliant - collected parcels 30 minutes from ordering - very, very impressed!
24/01/11
Very poor service, i sent three different parcles to three different addresses and all three parcles were delivered to the wrong addresses.
24/01/11
Excellent service - cheap and efficient. Will definitely be using again!
24/01/11
To let you add extra insurance cost in the initial quote, so you enter length, width, height, weight, insurance in the first form.
24/01/11
Very good service indeed
24/01/11
As an Ebayer who works throughout the week this service was invaluable.It was Easy to use, Very good value and excellent service. Thanks
24/01/11
Very quick and on time, fantastic service
24/01/11
No comment left by this customer.
24/01/11
Excellent service.
24/01/11
No comment left by this customer.
23/01/11
No comment left by this customer.
23/01/11
service was good
23/01/11
No comment left by this customer.
23/01/11
No comment left by this customer.
23/01/11
Easy to use, cheap, all good so far!
23/01/11
No comment left by this customer.
23/01/11
I still have not been let down and your service is much appreciated
23/01/11
Excellent, thank you
23/01/11
As always , excellent service and great value. And My customers are happy again- thank you!!
23/01/11
So simple to use, parcel arrived in scotland within 20hrs of collection. Great prices! Third of price of royal mail, and collected.
23/01/11
LESS THAN 24 HOURS FROM COLLECTION TO DELIVERY - HIGHLY RECOMMENDED SERVICE ;-)
23/01/11
Very happy with the service its fast efficient and reasonably priced. We will use again
23/01/11
everything was satisfactory. i will use PM again
23/01/11
No comment left by this customer.
23/01/11
class AAA
23/01/11
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