We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,783 reviews.
one word excellent
19/04/11
as always excellent hassle free top class service - would not use any other company
19/04/11
No comment left by this customer.
19/04/11
It was really good, but I had to wait for 2 days for my parcel to be collected
19/04/11
fast reliable service
19/04/11
very good, super fast delivery
19/04/11
No comment left by this customer.
19/04/11
No comment left by this customer.
19/04/11
No comment left by this customer.
19/04/11
everything fine
19/04/11
No problems with this one (unlike some others we have sent).
19/04/11
No comment left by this customer.
19/04/11
A great advantage would be if you could sate morning of afternoon collection otherwise great service
19/04/11
A 2-4 hour time slot would be good instead of waiting in all day
19/04/11
Our Response: Unfortunately this technology isn't available yet, but we're working with our carrier partners to make this happen asap.
Excellent service - as usual.
19/04/11
Hi I send alot of parcels and in past used parcel2o, with them only 50% of parcels collected on time, with you 100%. BUT I WANT PAYPAL BACK
19/04/11
Arrived at 1715 hours, would have been good to have got a phone call if running late
19/04/11
Our Response: As stated online, collections and deliveries can take place anytime before 6pm.
No comment left by this customer.
19/04/11
delivered on time and no problems,
19/04/11
No comment left by this customer.
19/04/11
Excellent service- have already recommended parcel Monkey to friends.
19/04/11
You did exactly as you said you would, the parcels were picked up and delivered perfectly. Thank you
18/04/11
too much paperwork for international and the tax at other end ridiculous
18/04/11
No comment left by this customer.
18/04/11
No comment left by this customer.
18/04/11
No comment left by this customer.
18/04/11
No comment left by this customer.
18/04/11
you could give slots for collections. Save time instead of having to stay in awaiting collection.
18/04/11
Unfortunately this technology isn't available yet, but we're working with our carrier partners to make this happen asap.
Have used 3 times now and been very happy with the service provided by Parcel Monkey. Would recommend
18/04/11
GOOD SERVICE, I WILL BE USING YOU AGAIN
18/04/11
No comment left by this customer.
18/04/11
No comment left by this customer.
18/04/11
parcel collected and delivered promptly. Excellent service
18/04/11
No comment left by this customer.
18/04/11
No comment left by this customer.
18/04/11
DELIVERY LABEL COULD NOT BE PRINTED STRAIGHTAWAY, SO PICK UP WAS DELAYED BY A DAY. REST OF SERVICE VERY GOOD
18/04/11
No comment left by this customer.
18/04/11
No comment left by this customer.
18/04/11
Good service with parcel monkey. Annoying that couldn't get a specific pick up time - would make huge improvements
18/04/11
Ooh Ooh Ooh, Aah aah aah, Eee Eee Eee - Top banana from Parcel Monkey!
18/04/11
Thanks for the comment! Loving the effort there :)
