We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,718 reviews.
No comment left by this customer.
22/03/11
No comment left by this customer.
22/03/11
Quick collection. Quick delivery. All safe and sound. What more could you ask for.
22/03/11
No comment left by this customer.
22/03/11
No comment left by this customer.
22/03/11
Great service, used you before, will use you again. Thankyou. Making sending things to places simple and cost effective.
22/03/11
No comment left by this customer.
22/03/11
Perfect service as promised. Would use again and again. Very happy
22/03/11
Very Good Thanks
22/03/11
Was not informed that due to a booking before 3pm it woulkd not be picked up next day. Failed to collect on another arranged day. very poor!
22/03/11
Our Response: Nightfreight orders must be booked before 3pm to be given the option for next day collection. The website will have shown you this when you selected a collection date from the dropdown (the next day would be unavailable)
Parcel monkey is fantastic, with a good range of different quotes. really cheap and fast collection. i will be using them again for sure.
22/03/11
Excellent service guys
22/03/11
Excellent service
22/03/11
No comment left by this customer.
22/03/11
Label and Collection Receipt better on one A4 sheet. Would prefer to know when collection is approximately - a whole day is not practical.
22/03/11
all went well - thanks
22/03/11
Excellent service with yourselves and city link cannot fault thanks for a great service.
22/03/11
Very impressed with the service!
22/03/11
No comment left by this customer.
22/03/11
No comment left by this customer.
22/03/11
Courier phoned at 5pm to say that he had been at 9am and no-one was in. I was in from 8am and told him so. He lied but came at 5.30pm
22/03/11
No comment left by this customer.
22/03/11
5 star service.......
22/03/11
Excellent service - keep up the good work - many thanks
22/03/11
No comment left by this customer.
22/03/11
big thanks what a good service will use all the time
22/03/11
No comment left by this customer.
22/03/11
I was a first time user of your services and was very pleased with the service i received, well done
22/03/11
Excellent service, We still need an automated text message an hour before collection, saves waiting in all day
22/03/11
No comment left by this customer.
22/03/11
No comment left by this customer.
22/03/11
No comment left by this customer.
22/03/11
excellent no issues
22/03/11
good service thanks.
22/03/11
No comment left by this customer.
22/03/11
No comment left by this customer.
22/03/11
Good, as always!
22/03/11
4 days late
22/03/11
No comment left by this customer.
22/03/11
No comment left by this customer.
22/03/11
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