We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,783 reviews.
No comment left by this customer.
22/04/11
Palet collected on time OK. Delivered damaged by surly driver who insisted the pallet be stood on its end.
22/04/11
No comment left by this customer.
22/04/11
outstanding service. thankyou
22/04/11
Well, It was a pleasure to deal with you guy and the courier company was quite efficient as well. Many thanks
22/04/11
it was a pleasure to work with you guys!
22/04/11
never heard of monkeyparcel until someone asked me to send their Ebay item this way and it was quick and easy to use, will do again
22/04/11
The pick-up guy was very friendly and helpful. Much appreciated. Thanks.
22/04/11
The parcel was returned undelivered but had been opened .The contents had tape removed. Nothing was missing but I will not use you again
22/04/11
No comment left by this customer.
22/04/11
No comment left by this customer.
22/04/11
No comment left by this customer.
22/04/11
It would help if you could give a morning or afternoon at least with regard to collection and delivery
22/04/11
No comment left by this customer.
22/04/11
A text messaging service as an optional extra would be good to offer so you'd get a text message when the tracking had been updated.
22/04/11
Next day delivery at a very reasonable cost. I will use again and recommend to others
22/04/11
No comment left by this customer.
22/04/11
The printable address label to sweden botched due to incorrect encoding (eg. on "ö") even though it displayed fine on the site
22/04/11
very good nice and easy
22/04/11
No comment left by this customer.
22/04/11
our delivery man is regular and very efficient and friendly , very pleased with the service,
22/04/11
Very easy to use service, only concern was the courier didn't collect within the alloted time zone
22/04/11
No comment left by this customer.
22/04/11
Great service as usual!
22/04/11
I paid for what I believed was over night delivery _ my account was debited on 15th April and the item was not collected until 18th del. 19t
22/04/11
fast collection and prompt delivery.
22/04/11
No comment left by this customer.
22/04/11
No comment left by this customer.
22/04/11
Annoyed at rough handling of parcels and superficial damage caused to them, one parcel also did not arrive next day as promised
22/04/11
Very impressed with the very quick pick up ! Booked online in the evening and parcel was picked up the next morning ! Excellent.
22/04/11
approximate time of collection. within a 2 hour slot
21/04/11
No comment left by this customer.
21/04/11
No comment left by this customer.
21/04/11
brilliante, thankyou
21/04/11
very easy to use maybe list everything needed at start ie mobile number weight dimensions etc but very easy and fast cheers
21/04/11
No comment left by this customer.
21/04/11
Excellent service, collected and delivered safely would use again!
21/04/11
Your online server is excellent and so much easier than dealing with many other couriers directly. Thank you.
21/04/11
Excellent all round.
21/04/11
No comment left by this customer.
21/04/11
