We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,812 reviews.
The corrior didn't come on the day I chose. I had to call them to Make another collection appointment
10/04/11
FANTASTIC! great delivery driver! he came back especiallyl when your offices contacted him as i didnt hear the door when he came to collect
10/04/11
PICKED UP ON TIME AND COURTEOUS
10/04/11
The only minor complaint is not knowing if the pickup would be am or pm so couldn't go out
10/04/11
No comment left by this customer.
10/04/11
No comment left by this customer.
10/04/11
No comment left by this customer.
10/04/11
very good service pleased i used parcel monkey a lot better than royal mail
10/04/11
Excellent as always, no improvements needed. Broken contents of parcels = customer's fault. ParcelMonkey are by far the best for UK couriers
10/04/11
No comment left by this customer.
10/04/11
very good service
10/04/11
The tracking no issued is misleading starting with pm suggests it is a afternoon collection/delivery otherwisw very good service.
10/04/11
very impressed with service and will use again thank you
10/04/11
Excellent service,I am very happy
10/04/11
Very pleased but I thought there might have been more choice of suppliers this time for such a small package.
10/04/11
No comment left by this customer.
10/04/11
100% 30 parcels sent to customers 30 recieved next day best courier service ive ever used
10/04/11
No complaints here. Everything went smoothly. Easy to quote, book and pay and the courier arrived the following day to collect.
10/04/11
No comment left by this customer.
10/04/11
Excellent service to USA, picked up and delivered on time.
10/04/11
No comment left by this customer.
10/04/11
Excellent service, would use again and recommend you to others.
10/04/11
Same day collection! now that's fantastic
10/04/11
Can't fault your service.
10/04/11
No comment left by this customer.
10/04/11
city link actually came the day were booked for and even delivered 24hr as paid for- first time had a good experience with them- thanks
10/04/11
Very good service only comments will be a space to add collection instructions. Also some sort of collection notice such as a text.
10/04/11
Have been using you for a few weeks now and very happy with service. Thank you
10/04/11
No comment left by this customer.
10/04/11
Excellent service as usual. Our City Link driver couldn't be more helpful and friendly. Virtually all our consignments have gone to plan.
10/04/11
excellent service
10/04/11
Collected & delivered on time , No damage on arrival - & at a very reasonable price . Thank you :)
10/04/11
No comment left by this customer.
10/04/11
Printer was damaged in transit, wheel broken off & not printing properly. In process of making a claim.
10/04/11
Excellent service, competetive price, would certainly use you again. Thank you.
10/04/11
Unable to track the location of the parcel but got here okay in the end
10/04/11
No comment left by this customer.
10/04/11
All good.
10/04/11
It would be good to have some idea as to what time the courier will be arriving, even if it's only am or pm. Thank you
10/04/11
No comment left by this customer.
09/04/11
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