We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,783 reviews.
Fine!
19/04/11
need the 3 hour slot back as you have to wait in all day
19/04/11
No comment left by this customer.
19/04/11
No comment left by this customer.
19/04/11
Very happy with the service, have used it twice now & will definatly be using again.
19/04/11
Collected promptly and delivered in good condition. Thank you - will use again.
19/04/11
No comment left by this customer.
19/04/11
what more can i say another perfect delivery just perfect A+++++++++++
19/04/11
The process was easy, price competative, the pick-up guy called ahead of collection and goods arrived on time - perfect
19/04/11
No comment left by this customer.
19/04/11
No comment left by this customer.
19/04/11
No comment left by this customer.
19/04/11
another perfect delivery A+
19/04/11
did not track immediately like last shipment, only follwing day.
19/04/11
great service
19/04/11
Great service, very quick and all went exactly to plan.
19/04/11
No comment left by this customer.
19/04/11
No comment left by this customer.
19/04/11
Very good service ... Always my first choice
19/04/11
long winded process to order
19/04/11
Our Response: Sorry you think it's long winded, we've cut it down as much as possible!
Very impressed with the service all round and will definitely be using again in the future
19/04/11
Good service, value for money, item delivered on time without any problems
19/04/11
No comment left by this customer.
19/04/11
No comment left by this customer.
19/04/11
very easy to use, no fuss .... great thanks
19/04/11
Thanks for your business
No comment left by this customer.
19/04/11
No comment left by this customer.
19/04/11
All went smoothly, prompt collection, delivery next day
19/04/11
No comment left by this customer.
19/04/11
it will stay poor till you actually come into the real world and invest in a contact number!! i get sick of typing repetitive emails!!
19/04/11
Our Response: You're able to talk to the carriers direct to solve small issues. We would not be able to keep our prices so low if we had to pay for a full on call centre too.
No comment left by this customer.
19/04/11
Excellent thanks
19/04/11
No comment left by this customer.
19/04/11
Brilliant service, pick-up from the south east of england to delivery in the remote south west of scotland in just over 24 hours, thanks
19/04/11
Excellent Service would use every time for larger items. Thank You
19/04/11
Thanks!
Very good quick service - impressed - will use again and recommend to friends/family
19/04/11
No comment left by this customer.
19/04/11
the booking system is very easy, i like the quotes section, great to have so many options - pick up is first class as is notification of del
19/04/11
No comment left by this customer.
19/04/11
No comment left by this customer.
19/04/11
