We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,394 reviews.
No comment left by this customer.
18/03/11
No comment left by this customer.
18/03/11
Provide better indication (smaller time window) of when a parcel is scheduled for collection.
18/03/11
Would be better if labels were generated instantly like other parcel service providers and if there was more/better contact options.
18/03/11
No comment left by this customer.
18/03/11
Very pleased with the service you offer. I wish you did smaller size parcels with special prices by weight?? Any chance?
17/03/11
No comment left by this customer.
17/03/11
fantastic service, the only couriers i ever use, best prices, best service, never had any problems, brilliant thankyou
17/03/11
No comment left by this customer.
17/03/11
No comment left by this customer.
17/03/11
No comment left by this customer.
17/03/11
Great service. Thanks very much
17/03/11
Amazing service...cheap and reliable...many thanx I always use you...x
17/03/11
Superb service yet again!
17/03/11
No comment left by this customer.
17/03/11
The price was right and the service can't be better. I do not look elsewhere now. This is the best.
17/03/11
all excellent as usual
17/03/11
great service yet again
17/03/11
UK to Portugal with no problems, thanks!
17/03/11
good service and pick up and easy online booking and delivery was very good and fast
17/03/11
No comment left by this customer.
17/03/11
Collected and delivered in time slot provided - does what it says on the tin!
17/03/11
No problems. easy to use and first class service
17/03/11
Great service can not fault parcel monkey and what a great price
17/03/11
First time user here n have to say Great service - well pleased - i am your customer from now on
17/03/11
Service levels 5/5, Pricing 4/5, Customer Satisfaction 5/5,
17/03/11
EXCELLENT SERVICE FROM START TO FINISH WILL DEFINATLEY USE AGAIN
17/03/11
As expected next working day delivery
17/03/11
No comment left by this customer.
17/03/11
No comment left by this customer.
17/03/11
very impressed with efficiency of service and quick email responses when I have encountered difficulties.
17/03/11
So far been brilliant just carry on the good work
17/03/11
Have constantly arrived on time and provided a welcome service, no need to use customer services yet so great
17/03/11
No comment left by this customer.
17/03/11
Courier came as planned and delivered quickly.
17/03/11
First class delivery. I'll see you next time you collect.
17/03/11
No comment left by this customer.
17/03/11
City Link is the Best.
17/03/11
No comment left by this customer.
17/03/11
Parcelforce service, pick up as agreed, great tracking, delivery on time - very satisfied. could be better order conf. from PM but all good
17/03/11
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