We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,717 reviews.
Very smooth organisation of a delivery, Thanks a lot.
24/03/11
service was fantastic, please keep up the good work.
24/03/11
3 days over due in collection. Had to phone the depot twice to chase it up, then wait 45 mins after hours for driver to turn up
24/03/11
Great service, thank you!
24/03/11
easy, very quick and very affordable!
24/03/11
No comment left by this customer.
24/03/11
existing address was not recognised by City Link, had to call to rearrange delivery and enquire why it happened
24/03/11
No comment left by this customer.
24/03/11
Absolutely Painless and cost effective
24/03/11
Delivery was a day late but apart from that, excellent.
24/03/11
Parcel collected very quickly - comms, service excellent will be using on a regular basis. Knocks spots off going to post office
24/03/11
Really helpful via email and the courier driver was great; friendly and took time to explain forms. Arrived in China 2 days later. V please
24/03/11
Cheerful and helpful driver always willing to help, would recommend.
24/03/11
No comment left by this customer.
24/03/11
No comment left by this customer.
24/03/11
only prob ive had is when booking for pickup on a certain day and courier coming day before, ok if parcel ready though
24/03/11
the process is very good
24/03/11
Price shot up because parcel was shipped to a remote are but overall a good reliable service.
24/03/11
How do I know when choosing a courier, if it will be picked up on the same day?
24/03/11
No comment left by this customer.
24/03/11
excellent service - very inpressed & will use again
24/03/11
what can i say but again 1st class servise and our collection driver is the best iv ever delt with a credit to city link
24/03/11
Very disappointed that I could not claim on insurance after 24 hours - seems crazy! Be careful if you pay for insurance-lots of small print!
24/03/11
The service was very efficient. The drivers were polite nd co-operative. YThank you.
24/03/11
Parcel arrived at destination quickly. Thank you.
24/03/11
Very good service.More options required for companies carrying larger/longer parcels.
24/03/11
perfect, awesome service, will come back again!
24/03/11
No comment left by this customer.
24/03/11
No comment left by this customer.
23/03/11
No comment left by this customer.
23/03/11
Excellent.
23/03/11
No comment left by this customer.
23/03/11
No comment left by this customer.
23/03/11
Since you ask - poor - the parcel has not arrived yet in France 7 days after collection.
23/03/11
No comment left by this customer.
23/03/11
brilliant
23/03/11
No comment left by this customer.
23/03/11
A first class service, organised and punctual.
23/03/11
I ordered a 24 hour service it rook 4 days to arrive!!!!
23/03/11
Excellent Parcel was uplifted on time and delivered pre 12 noon next day so for me service was excellent thankyou
23/03/11
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