We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 223,375 reviews.
No comment left by this customer.
06/10/10
Very impressive. Cheap and reliable - £10 cheaper than parcel force! My customer was v impressed. Thanks :)
06/10/10
Reliable, Affordable and very Efficient Service, weldone and keep up the good work :)
06/10/10
No nonsense quick setup forquick quotes, fast to reply to questions, pleasent drivers, very flexible and reliable service would recommend
06/10/10
4 bookings not collected on correct day, nor the day after despite contact. 2 days lost. Very poor performance
06/10/10
Absolutely RUBBISH..Item Not Collected & I had to Deliver to DEPOT, then they LOST IT! Customer Service SLOW & incompetant...Not Worth using
06/10/10
International prices need to be cheaper. Transglobal express so much cheaper and through DHL too!
06/10/10
Very satisfied with the excellent,prompt & efficient service. Thank you.
06/10/10
Courier didn't collect on day specified and then had to argue with them to deliver it on saturday at their cost
06/10/10
parcel monkey service is good however your couriers(citylink) can let us both down. fedex were far more reliable(when you used to us them).
06/10/10
No comment left by this customer.
06/10/10
great services. next working day with cheap price. shipped nearly 300kgs with 120 quids. Amazing !!!
06/10/10
Quicker response times to emails would be a very important step forward here! Otherwise ok!
06/10/10
No comment left by this customer.
06/10/10
We have always used TNT, but the service was cheaper and was delivered as quickly as advertised, very good!
06/10/10
No comment left by this customer.
06/10/10
very good service will use again
06/10/10
EXCELLENT!
06/10/10
No comment left by this customer.
06/10/10
No comment left by this customer.
06/10/10
No comment left by this customer.
06/10/10
quick payment and hassel free collection and delivery
06/10/10
No comment left by this customer.
06/10/10
FIRST CLASS SERVICE AT A GREAT PRICE, RECOMMENDED.
06/10/10
fantastic company
06/10/10
No comment left by this customer.
06/10/10
No comment left by this customer.
06/10/10
collection and delivery good service. Only critic would be that collect van was a hire vehicle so made me a bit nervous!
06/10/10
Can't fault the Service - smooth transistion from start to finish , Thank you Parcel Monkey ! ; o)
06/10/10
Put orders in most recent first to save scrolling through pages to look at a recent order.
06/10/10
never collected on the right day, so overnight was a waste of time as it took longer for you's too collect
06/10/10
Better than those interparcel t w a t s! Great a class service. I love parcel monkey
06/10/10
Quick and Easy Quotes, Best Prices Around, Simple to Book.
06/10/10
Very easy to use website, prompt pick up, delivery to schedule and most importantly a very competitive price.
06/10/10
Swift Delivery and pick up just like always
06/10/10
fantstic service for the price will not hesitate to recommend or use you in the future thank you PM
06/10/10
No comment left by this customer.
06/10/10
The driver was cheerful, friendly and arrived earlyish. The parcel got delivered as promised.What more can you ask for (except it was free!)
06/10/10
The new format on your website is easier to follow through and the address book is useful.
06/10/10
Excellent service as ever
06/10/10
